Neighbourhood Work & Health Coach

We are on a mission to be the partner of choice for developing people and their communities. Reed Wellbeing is a public service provider delivering lifestyle and wellbeing programmes that help people improve their health.

Pay Range

£30,500 to £34,000

Working Hours/Pattern:

Full-time, although we would be happy to consider applicants who are looking to work on a part time basis. If you would like to explore this further please discuss this with the talent partner for this role. Please note our ability to accommodate flexible working arrangements will vary from role to role, dependent on business requirements.

Job Description

Do you have experience of conducting comprehensive biopsychosocial assessments and developing personalised Work and Health Action Plans?

Do you have experience of supporting individuals with physical health, mental health, social or practical barriers to remain in work, return to work or secure new employment?

Then consider the role of Neighbourhood Work & Health Coach at Reed in Partnership!

Please Note, these roles are expressions of interest only at this point. We are currently working on a number of exciting opportunities within this area and are looking to build a pipeline of talent to allow us to work quickly upon contract award. We will be in a position to be able to begin the formal recruitment process in the coming weeks and we will be in touch to discuss the next steps of your expression of interest as soon as possible.

Internal applications for this role close on 06/10/2026

This role will be covering Chelmsford, Basildon, Clacton, Colchester & Harlow.

What is the role about?

WorkWell is an integrated work and health support service helping people with disabilities and health conditions to start, stay and succeed in work. The service provides early intervention support to individuals whose health is affecting their ability to work, helping them to overcome barriers, improve wellbeing and achieve sustainable employment outcomes.

The Neighbourhood Work & Health Coach will provide personalised, person-centred support to individuals experiencing physical health, mental health or wider wellbeing challenges that impact on their employment. Working closely with healthcare professionals, employers, community organisations and other support services, the postholder will help participants remain in work, return to work following absence, or move into suitable employment.

Through coaching, assessment and coordinated case management, the Neighbourhood Work & Health Coach will support participants to develop practical solutions to health and employment barriers. They will work as part of a multi-disciplinary team (MDT), helping participants access specialist interventions, community support and workplace adjustments that enable sustainable employment and improved wellbeing.

Just some of your day-to-day responsibilities will include:

- Conduct comprehensive biopsychosocial assessments to understand the relationship between a participant's health, wellbeing and employment circumstances.
- Build trusted and supportive relationships with participants through a person-centred coaching approach.
- Use motivational interviewing and behaviour change techniques to identify strengths, aspirations, barriers and opportunities.
- Develop personalised Work and Health Action Plans that include employment, wellbeing and personal goals.
- Identify physical health, mental health, social and practical barriers affecting a participant's ability to remain in work, return to work or secure new employment.
- Provide ongoing coaching, guidance and practical support to help participants improve confidence, wellbeing and work readiness.
- Support participants to remain in employment through early intervention, workplace problem-solving and appropriate workplace adjustment planning.
- Work with participants who are absent from work to develop structured return-to-work plans, including phased returns where appropriate.
- Coordinate interventions and referrals that address identified barriers, ensuring support is timely, proportionate and outcome-focused.
- Provide employment coaching including career planning, job search support, CV development and interview preparation where appropriate.
- Work closely with clinicians, social prescribers, health coaches, occupational health professionals and community support providers to coordinate integrated support plans.
- Identify, assess and appropriately escalate safeguarding, welfare and risk concerns in accordance with organisational policies and procedures.

What’s in it for you?

A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:

- 25 days annual leave (pro-rata for part time) plus statutory bank holidays
- Reed Pension Scheme
- Award Winning Management & Leadership training
- Professional & Personal Development Funds
- Bi-annual pay reviews
- Plus much more that can be found on our website
- With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.

At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values – we are fair open and honest; we take ownership, and we work together.

To be successful in this role, we are looking for someone with:

- Experience delivering personalised advice, guidance, coaching or support services to adults facing barriers to employment, health or wellbeing.

- Experience managing a caseload and supporting individuals to achieve agreed outcomes.

- Experience working in partnership with multiple organisations and stakeholders.

- Experience working to performance standards and quality requirements.
- Strong of the impact that physical health, mental health and disability can have on employment.

- A minimum of 2 A-Levels or an equivalent Level 3 Diploma.
- GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage OR International Equivalents.

Desirable Experience:

- Experience within employment support, vocational rehabilitation, health coaching, social prescribing, occupational health or wellbeing services.

- Qualification in Advice & Guidance, Health Coaching, Employability, Counselling, Social Care or a related discipline.

- Experience supporting individuals to remain in work or return to work following sickness absence.

- Knowledge of reasonable adjustments and disability-inclusive employment practices.

- Fluency in community languages. Community languages may include Cantonese, Mandarin, Hindi, Urdu, Punjabi, Somali, Vietnamese, Dari, Yoruba, Turkish, French, Spanish, Albanian, Arabic, Bengali, Farsi, Guajarati, Polish, Serbian and Greek (Dependent on programme)

Personal Attributes:

- A passion for supporting candidates with additional needs, driven by an inherent belief that such candidates can and do achieve.

- Demonstrates empathy, resilience and a person-centred approach.

- Able to build trust and rapport with people from diverse backgrounds.

- Strong coaching, motivational and problem-solving skills.

- Ability to manage complexity whilst maintaining a positive and solution-focused approach.

- Commitment to improving health, wellbeing and employment outcomes for participants.

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity.  We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.