Community Educator

For roles that are 100% remote or hybrid, you must have access to a reliable high-speed internet connection to support daily job responsibilities. A minimum bandwidth of 50 Mbps download and 5 Mbps upload is required. Those fully remote associates residing in states where service is required by contract, law, or regulation will be allowed to submit for reimbursement.

Your career starts now. We are looking for the next generation of health care leaders.

At AmeriHealth Caritas, we are passionate about helping people get care, stay well and build healthy communities. As one of the nations leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we would like to hear you.

Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.

Discover more about us at www.amerihealthcaritas.com.

Job Overview

Under the supervision of the Supervisor, Community Outreach, this position promotes AmeriHealth Caritas DC programs throughout the state via site visits and participation in community events.  Identifies and directs potential Medicaid and uninsured candidates appropriately to The Plan’s programs. Develops, implements and manages community event opportunities and coordinates these activities with the Community Education staff. Educates potential Medicaid recipients on how to enroll and access the enrollment broker system for plan enrollment.  Assists members with concerns and directs them to the Member Services department.

Work Arrangement

- Must work 4 out of 5 days at our DC office located at 1201 Maine Ave SW
- Monday through Friday, 8:30 AM to 5:00 PM

Responsibilities:

- Presents and explains program benefits to potential members.
- Develops, implements and manages community event opportunities and coordinates these activities with the Community Education staff.
- Educates potential Medicaid recipients on how to enroll and access the enrollment broker system for plan enrollment.
- Assists members with concerns and directs them to the Member Services department.
- Presents and explains program benefits to potential members.
- Develops, implements and manages community outreach opportunities and activities ensuring that the activity is staffed and supplied adequately.
- Works with various community agencies to coordinate meetings and activities that will allow the company to establish a relationship within assigned service areas.
- Supports member retention and assists auto enrollees with the selection of primary care physicians, explains program benefits and assists in follow-up to Member Services for members with concerns.
- Establishes and maintains professional relationships at scheduled sites and at community events.
- Maintains proper appearance relative to the setup of materials and tables at community sites and events.
- Adheres to flexible scheduling to include weekends, evenings and special events.
- Seeks out and identifies opportunities within the community for site setup and event participation.
- Keeps abreast of current market changes and competitor activities, and informs management of activities that may affect member enrollment.
- Maintains and follows proper protocol for encounter forms, daily log submissions and other back office responsibilities.
- Maintains and submits all paperwork requirements accurately and within proper time lines.
- Coordinates and implements face-to-face education and outreach sessions/workshops for members and potential members based on referrals from various departments.
- Conducts orientations on ACFC and other educational presentations to organizations, members and potential members as needed.

Education and Experience

- High School Diploma or GED required; Associate's Degree preferred.
- Minimum of two years of  sales, service, support or community-based marketing
- Knowledge of healthcare industry and marketplace desired
- Proficiency using MS Office Suite to include Teams, Word, Excel, Outlook, and SharePoint

The range displayed in this job posting reflects the minimum and maximum for new hire salaries for the position in the Washington DC area. 
Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education, certifications, or training. 
AmeriHealth Caritas associates are eligible to participate in our annual incentive program and will also receive our benefits package, consisting of medical, vision, dental, life insurance, disability insurance, 401(k), paid time off and more. 
The targeted hiring range for this role is expected to be between $26.49 and $36.06 per hour.

Our Comprehensive Benefits Package

Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.