Management Intern, Innovation Center Operations

Job Profile:
Administrative Support Assistant 2 Non-Exempt

Job Family:
Administrative Support

Time Type:
Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:
High School Diploma and two-years (2) experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Provides routine administrative support to a department or group of professionals in support of department goals.

Job Description:

The AI Cloud Innovation Center (CIC) at Arizona State University, powered by AWS, provides students with opportunities to gain hands-on experience working with emerging technologies, including artificial intelligence and cloud computing, while developing solutions for public sector, education, nonprofit, and community organizations.

Under the direction of the AI CIC ASU Core Lead, the Management Intern, Innovation Center Operations will support the professional development, engagement, and overall success of AI CIC student workers. This position will have particular responsibility for supporting student time and project management, coordinating professional development opportunities, facilitating student engagement and networking, and helping maintain a positive and collaborative student experience within the AI CIC.

The Management Intern, Innovation Center Operations will work closely with the AI CIC Core Lead, student workers, staff, faculty, and other stakeholders to coordinate activities, track project and student progress, identify opportunities for professional growth, and support events and initiatives that strengthen the AI CIC student community. This position will also contribute to broader programmatic priorities, special projects, and day-to-day operational needs, providing a student-focused perspective and helping ensure the effective implementation and success of AI CIC programs and initiatives.

As with all members of the Enterprise Technology team, this role carries core responsibilities, including fostering a sense of belonging and cultivating a culture that is relational, visionary, and empowering. With a strong emphasis on authenticity and compassion, this position is dedicated to embodying and advancing our culture.

Position Salary Range: $21.20 - $24.00 per hour; depending on experience

Essential Duties:

- Supports the AI CIC ASU Core Lead with the coordination, administration, and day-to-day management of AI CIC student worker activities, projects, communications, and engagement initiatives.
- Supports student time and project management by helping track student availability, assignments, project milestones, deliverables, and deadlines; identifies potential scheduling or workload concerns and communicates relevant updates to the AI CIC ASU Core Lead.
- Supports student professional development through the coordination of workshops, training opportunities, mentorship activities, career development programming, and other experiences designed to strengthen students’ technical, professional, and leadership skills.
- Helps develop and coordinate student engagement and networking opportunities, including Tech Days, professional networking events, industry engagement activities, alumni events, team-building activities, and other AI CIC programs and initiatives.
- Builds and maintains positive working relationships with AI CIC student workers, helping foster a collaborative, inclusive, and engaged student community.
- Serves as a resource and point of contact for student questions related to AI CIC programming, events, professional development opportunities, project coordination, and day-to-day activities, escalating issues to the AI CIC Core Lead when appropriate.
- Supports student onboarding and integration into the AI CIC, including coordinating onboarding activities, sharing program resources and expectations, and helping students become familiar with available professional development and networking opportunities.
- Collaborates with AI CIC staff, faculty, alumni, industry partners, and other university stakeholders to identify and coordinate opportunities for students to expand their professional networks and gain exposure to careers in AI, cloud computing, technology, project management, and related fields.
- Maintains accurate student and program records, trackers, schedules, and documentation to support effective program administration and decision-making.
- Assists with planning, coordinating, and executing AI CIC events and student programming, including logistics, communications, materials, participant coordination, and follow-up.
- Supports the development and implementation of processes, resources, and tools that improve student engagement, communication, project coordination, and overall program operations.
- Collects and organizes student feedback and engagement data to help identify areas for improvement and inform future AI CIC programming and student support.
- Collaborates with the AI CIC team on special projects, process improvements, and emerging priorities, providing administrative, coordination, and project management support as assigned.
- Performs other duties and provides administrative and programmatic support as assigned in alignment with the needs and priorities of the AI Cloud Innovation Center.
- Leverage AI in routine tasks and contribute ideas for using AI to improve the unit’s efficiency and overall performance.
- Take responsibility for fostering a positive culture, upholding organizational values, and championing engagement in all its forms.
- Collaborate across teams and actively participate in ET/ASU events and programs.

Desired Qualifications:

- Experience working in a student-focused, academic, technology, innovation, or professional development environment.
- Experience supporting student programs, internships, fellowships, experiential learning, or similar initiatives.
- Experience with project coordination or project management, including tracking deliverables, deadlines, schedules, and team activities.
- Strong organizational and time management skills, including the ability to manage multiple priorities and complete assigned activities within established timelines.
- Strong interpersonal and relationship-building skills, with the ability to establish effective working relationships with students, staff, faculty, alumni, industry partners, and other stakeholders.
- Demonstrated interest in artificial intelligence, cloud computing, emerging technologies, or the technology industry.
- Experience coordinating events, workshops, networking opportunities, professional development activities, or student engagement programs.
- Effective written and verbal communication skills, with the ability to communicate professionally with a variety of audiences.
- Proficiency with Google Workspace applications, including Google Docs, Sheets, Forms, Calendar, and Drive, to support communication, tracking, scheduling, documentation, and program operations.
- Ability to independently manage assigned responsibilities while also working collaboratively as part of a team.
- Strong attention to detail and demonstrated ability to maintain accurate records and documentation.
- Demonstrated ability to exercise sound judgment, adapt to changing priorities, and proactively identify opportunities to improve student experiences and program operations.
- Familiarity with AWS technologies, generative AI, or related technical concepts is preferred but not required.
- Demonstrated ability to model empathy, compassion, and emotional intelligence.
- Experience in a values-driven organization with a strong commitment to inclusion and belonging.
- Ability to cultivate a psychologically safe environment where all team members can thrive.
- Capacity to inspire and drive meaningful change in individual, institutional, and corporate behaviors to support a more sustainable environment.
- Commitment to leading by example through effective communication, active participation, and advocacy for the institution’s sustainability programs.

Working Environment:

- Activities are primarily performed in a regular, climate-controlled office setting with an expectation of hybrid work.
- Position will support in-person and virtual student activities, meetings, workshops, networking events, and professional development programming and may require occasional schedule flexibility based on program needs.
- Regular use of a desktop or laptop computer and virtual communication and collaboration platforms is required.
- Position may require extended periods of sitting and occasional bending, stooping, reaching, and lifting of materials weighing up to 20 pounds.

Primary Location: The position is hybrid. The in-person team is located at SkySong, 1375 N Scottsdale Rd #160, Scottsdale, AZ 85257.

Department Statement:

Enterprise Technology (ET) embraces its role as both an enabler and catalyst for advancing the vision and work of the New American University.  We are a values-driven organization.  Our commitments are reflected in all of the work we do in pursuit of operational excellence, the experience and delight of our community, and our strategic and innovation initiatives. Applicants must be eligible to work in the United States.

Join the team that sparks human-centered innovation

ET is a rapidly reconfigurable and entrepreneurial organization at ASU that prioritizes and executes to meet the needs of our community of learners, faculty, researchers and staff. Our work emphasizes autonomy, flexibility and distributed decision-making to leverage the strengths of individuals. Together, we embrace a culture that nurtures, engages and embraces many voices with a shared lens of positive community impact and expanded opportunities for collaboration.

Why join us?

Mission oriented. Everything we do is to advance ASU’s charter -- measuring who we include and how they succeed. We are staunch champions of learner success and put people first.

Flexibility. Our flexible work environment allows employees to explore opportunities with their supervisor beyond the traditional work schedule. Opportunities include hybrid work where staff are in person three days per week.

Culture forward. We embrace a Positive Core culture: Belonging, Relational, Authentic, Visionary and Empowered.

Scale of impact. Our work changes the world. With 200k+ learners, faculty, researchers and staff, working with ET means you have the capacity to improve many lives and entire communities.

World-class, low cost education. Our professional development is built in! ET encourages staff to seek additional certificates and degrees via ASU’s top ranked programs with major tuition breaks.

Exposure to industry giants. ET partners with Amazon, Apple, Arista, Cox, Verizon, Salesforce, Alteryx and a diversity of technology companies to enhance our innovations and deepen their impact.

Driving Requirement:
Driving is not required for this position.

Location:
Off-Campus: Scottsdale

Funding:
No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub .

To be considered, your application must include all of the following attachments:

- Cover letter
- Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf . You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources .

ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASU   Compensation Estimator

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:
This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.