HR Support

iSupport WorldwidePasig City, Manila, National Capital RegionOn-siteFull-timeNew grad, 0–1 yearsListed 2 days ago

Apply now

About this role

HR Support

Key Responsibilities

Onboarding & Employee Records

- Review and process new hire forms , ensuring all required documentation is complete and accurate
- Manually enter new hire information into Lyric HR following completion of ICIMS onboarding
- Conduct post‑onboarding reviews to confirm all system requirements are met and properly processed in Lyric HR
- Build and maintain employee positions for new hires and position/status changes, including minor corrections without full rebuilds
- Process and manage offer letters for new hires and employee changes, ensuring accuracy and compliance

Compliance & Employment Verification

- Complete Form I‑9 verification for corporate‑hired employees, including Section 2 via the ADP portal
- Review E‑Verify results to ensure community‑level compliance
- Maintain accurate and compliant employment documentation in accordance with company policy and labor regulations

Employee Changes, Terms & Offboarding

- Review termination forms and coordinate with Payroll for final pay processing
- Once Payroll processing is complete, manually enter and finalize termination records in Lyric HR
- Review and process employee change requests, ensuring all approvals and required information are completed before manual system updates
- Respond to rehire eligibility and employment status inquiries from operational communities

Labor Law & Policy Support

- Demonstrate working knowledge of state and local labor laws , including:
- Termination rules
- Overtime regulations
- California (CA) and Nevada (NV) penalty pay requirements
- California reporting time rules
- Additional hours in lieu of work
- Severance guidelines

- Ability to locate and reference applicable labor laws as needed to support HR decisions

Reporting & Systems

- Generate and maintain dated compliance reports and ad hoc HR reports as required
- Navigate and manage HR and timekeeping systems including ADP Lyric, UKG, and Kronos
- Ensure data accuracy across all systems and support audits or internal reviews as needed

Stakeholder Support & Communication

- Communicate effectively with internal communities regarding HR requests, corrections, and process updates
- Provide clear guidance on employee data changes, rehire requests, and compliance requirements
- Support cross‑functional teams with HR documentation and reporting needs

Requirements

Required Skills & Qualifications

- Experience in HR operations, onboarding, or employee lifecycle management
- Strong attention to detail and ability to manage multiple HR transactions simultaneously
- Working knowledge of US labor laws (multi‑state preferred)
- Hands‑on experience with ADP Lyric , UKG , and Kronos preferred
- Strong communication and documentation skills
- Ability to work independently and collaborate across teams