About this role
We're looking for a Risk Administrative Assistant to join our team! In this role, you'll support the Risk Department by coordinating claim intake, maintaining accurate documentation, and managing a variety of administrative responsibilities. You'll gather and organize accident, workers' compensation, equipment damage, and other claim information while ensuring documentation is complete, accurate, and routed to the appropriate team members. Youll work closely with claims examiners, paralegals, drivers, and cross-functional teams to keep information flowing smoothly and help the department operate efficiently.
Location: On-site at Golden Valley, MN
Hiring Range: $26.00 – $36.00 per hour
Who You Are
You are a highly organized, detail-oriented professional who takes pride in accuracy, confidentiality, and follow-through. Youre comfortable managing multiple priorities, working independently, and communicating with a variety of people in a fast-paced environment. You bring strong administrative and data-management skills, sound judgment, and a proactive approach to problem-solving. Youre motivated by keeping things organized, meeting deadlines, and providing dependable support to your team.
Why Work for Us?
- Medical, Dental, Vision, HSA, FSA, and more
- Free online healthcare and mental healthcare upon hire
- 401(k) with company match
- Six paid holidays plus three floating holidays
- Accrued Paid Time Off beginning on your date of hire
- Company-paid Life Insurance with optional buy-up coverage
- Promotion-from-within culture and long-term career growth opportunities
What You'll Do
- Handle incoming calls and claims inquiries related to motor vehicle accidents, workers' compensation, cargo, and equipment damage; gather information, prepare reports, and route matters to claims examiners.
- Monitor the claims inbox and ensure information is reviewed, documented, responded to, and routed appropriately.
- Enter, track, maintain, and upload claim and incident information in Origami/Risk Management Information Systems.
- Assist claims examiners and paralegals with claim files, documentation, investigations, and settlements.
- Gather and review accident documentation, including Samsara video, DVIRs, photos, police reports, and internal accident reports.
- Follow up with drivers and claimants regarding accidents, damaged equipment, and claim filings.
- Maintain equipment chain-of-custody documentation and update Auto Liability, Equipment Damage, and DOT reporting information.
- Prepare state forms, assist with workers' compensation return-to-work follow-up, and support Risk leadership with administrative and compliance tasks.
- Maintain electronic and hard-copy files, process incoming mail, and perform other duties and projects as assigned.
Knowledge and Skills to be Successful
- Strong administrative, organizational, data-entry, and attention-to-detail skills.
- Knowledge of claims administration, insurance, or risk management.
- Strong verbal and written communication skills.
- Ability to gather information, solve problems, exercise sound judgment, and manage competing priorities.
- Strong Microsoft Excel skills, including formulas, filtering, and data analysis.
- Proficiency with Microsoft Office and business software applications.
- Ability to maintain accurate records and handle confidential information.
- Ability to work independently and collaboratively in a fast-paced environment.
- Familiarity with Risk Management Information Systems preferred.
Qualifications
Qualifications
Required Education and Experience
- Associate degree from an accredited college.
- 1+ year of Administrative Assistant experience in an in-house claims department, third-party administrator, and/or insurance company.
- Strong Microsoft Excel skills, including formulas and data filtering.
- Experience with data entry, organization and analysis, Microsoft Office, business software, file management, calendars, scheduling, and travel arrangements.
- Strong verbal and written communication skills with proficiency in math, spelling, grammar, and punctuation.
Preferred Education and Experience
- 1-3 years of Administrative Assistant experience in a commercial transportation company's claims department, TPA, and/or insurance company.
- Bachelor's degree preferred.
- Transportation industry experience.
- Familiarity with Risk Management Information Systems.
- 50+ WPM electronic communication speed.
- Experience prioritizing multiple tasks and meeting deadlines.
About the Role
The salary grade for this position ranges from $54,700 – $75,400 per year . Starting pay within this range will be based on relevant experience, skills, and qualifications.
About Koch Companies
Koch Companies is a family-owned, industry-leading organization comprised of several divisions, including Koch Logistics, United Trailer Leasing, Koch NationaLease, Koch Services, Store Opening Solutions, and Koch Trucking. Together, these divisions are driving outstanding growth and innovation in the transportation and logistics sectors.
At Koch, youll be part of a company that values a friendly, casual, and inclusive working environment. Were committed to your growth and success, offering opportunities for career development, access to current technology, and a culture that prioritizes mental, physical, and emotional well-being through robust wellness programs. Youll also enjoy competitive pay, comprehensive benefits, and the chance to make a meaningful impact in an organization that truly values its employees.
Equal Employment Opportunity Statement: Koch Companies is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices. Koch Companies strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.