Quality Assurance Lead in Test

Hybrid: Markham, Ontario

Job Description:

About Us

Pet Valu is Canada’s leading pet specialty retailer, dedicated to strengthening the bond between dedicated pet lovers and their pets. With 50 years of animal care expertise, we operate over 800 stores across Canada under several banners, including Pet Valu, Bosley’s, Total Pet, Paulmac's Pet, Tisol & Chico. Guided by our mission to deliver products, care, expertise, and memorable moments, Pet Valu is a place where people build meaningful careers while making a positive impact on pets and communities.

Job Summary:

We are seeking a highly skilled Lead Quality Assurance in Test with extensive experience in all aspects of software testing throughout the SDLC. In this role, you will be responsible for designing, developing, and maintaining scalable, high-performance automated tests for web, desktop, and mobile applications. You will collaborate with developers and other QA team members to drive our automation-first quality engineering strategy. This is an exciting opportunity to work with cutting-edge technologies, drive innovation, and make a significant impact on our organization’s testing strategy.

Essential Roles and Responsibilities:

- Review and Analyze: Review and analyze development story acceptance criteria for completeness. Review code and architecture and provide feedback with the aim of improving testability of systems and code.
- Design and Development: Design, develop, and execute automated testing of web, desktop, and mobile applications using tools such as Selenium, Postman, ERP, etc. Your automated tests will identify potential flaws in key business software and systems that are critical to business operations. You will prevent downtime, revenue loss, and ensure top notch customer experiences across multiple applications across departments.
- Monitoring & Troubleshooting: Monitor regularly scheduled automated test runs, reporting on test execution, creating tickets for remediation of both application defects and test defects.
- Reporting: Produce regular reports or dashboards highlighting test coverage, defect statistics and trends, application performance testing results, etc.
- Code Quality & Best Practices : Ensure code quality by writing clean, maintainable, and efficient code, conducting code reviews, and maintaining coding standards across the team. Contribute to best practice documentation for QA and Development team members.
- DevOps & CI/CD: Assist infrastructure and development teams in identifying opportunities to enhance CI/CD processes with additional automated testing.
- Team Collaboration: Work closely with developers to encourage a shift left approach to quality engineering ensuring code and applications are always designed with automated testing in mind. Provide mentorship and guidance to other QA team members and developers on best practices and maximizing the opportunities for automated testing.
- Cross-functional collaboration: You will work closely with development partners in other departments creating automated testing for their software and encouraging best practices in development to enable an automation first approach for all QA work across departments.
- Documentation : Maintain detailed technical documentation, including architecture diagrams, process documentation, and specifications.
- QA standards and Quality Excellence: Defining QA standards, mentoring QA team members, ensuring comprehensive test coverage, and delivering high-quality enterprise solutions that support critical business operations.
- Continuous Improvement : Drive continuous improvement initiatives within the QA function.

Skills, Experience, Education, Certifications

Required:

- Bachelor’s or master’s degree in computer science, Engineering, or related field.
- Minimum of 5-7 years of professional experience in quality engineering with a heavy focus on automation.
- Strong proficiency in multiple areas of quality engineering including creation of automated integration tests, end to end tests,  etc.
- Experience testing in F&O ERP system with heavy on integration testings.
- Expertise in programming languages such as C#, Java, JavaScript, or TypeScript.
- Proficiency in SQL and NoSQL database query writing and data preparation for testing scenarios.
- Experience integrating automated testing into CI/CD pipelines with Azure DevOps or other relevant tools (Git, Jenkins, etc.).
- Basic understanding of security best practices in applications, including identity and access management (IAM), encryption, and secure coding practices.
- Experience with agile development methodologies and participating in sprint planning, retrospectives, and daily stand-ups.
- Experience with services like JIRA, Confluence and Azure DevOps Boards.
- Excellent problem-solving, organizational, and leadership skills.
- Strong communication and collaboration abilities to work effectively in a globally distributed team environment.

Preferred:

- Relevant certifications in Quality Engineering, and development are welcomed.
- Experience in retail industry is a plus.
- Experience in load test/Jmeter is a plus.
- Experience in Microsoft D365 ERP application is a plus.

Compensation:

The targeted salary range for this position is $92,700-$125,000 annually. The final offer will be based on factors such as market location, relevant skills, experience and internal equity.

Ready to join the team?

We’re looking for passionate people who bring strong skills and live our core values of safety, compassion, expertise, and efficiency every day. If you’re energized by doing meaningful work, taking pride in what you deliver, and making a real impact for pets, people, and communities, you’ll feel right at home here. Join us and build a career where purpose, care, and excellence come together - because love lives here™.

Why work for us?

At Pet Valu, our people are at the heart of everything we do. We’re passionate about creating an environment where you feel supported, included, and empowered to grow - both personally and professionally. Some of the perks of working with us include:

- Hybrid, Flexible Work Options

- Comprehensive health and dental benefits

- Employee Share Purchase Plan with company matching

- Learning and Development support tailored to you

- An inclusive, collaborative culture where your voice matters

- Fun company events that keep us connected

- Preferred rates for car rentals, hotels, phone plans and gym discounts

- Generous employee discounts on our products

Pet Valu is an equal opportunity employer committed to inclusion and accessibility. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

At Pet Valu, we are committed to transparency and fairness in our hiring practices. This posting is for an existing vacancy. Pet Valu may use AI enabled technology to assist in the recruitment process for positions. The use of AI helps us ensure we are providing an equitable and streamlined recruitment experience for all applicants. While AI tools support our recruitment process, all decisions throughout the process are made exclusively by Pet Valu’s hiring team. At no stage does AI determine recruitment outcomes.