Business Development Manager (2759)

Job Description: Business Development Manager
Company: TMG
Location: Nevada and emerging markets
Employment Type: Full-Time

About Us:

Transportation Management Group (TMG) is a management services organization specializing in the non-emergency medical transportation (NEMT) industry. Headquartered in Las Vegas, NV, TMG partners with NEMT providers to deliver operational, administrative, and strategic support that drives efficiency, scalability, and growth.

With deep experience in NEMT operations, our team supports areas such as dispatch, workforce management, compliance, and performance optimization. We focus on building streamlined processes and scalable infrastructure to help our partners operate effectively across multiple markets.

Guided by our core values—Compassion, Attitude, Responsibility, and Excellence ("We CARE")—we are committed to fostering a culture of accountability, collaboration, and continuous improvement.

About the Role:

This is not a passive account management role. Its an opportunity for a driven, competitive sales professional to make a measurable impact in a fast-growing NEMT organization and be rewarded for it.

As a Business Development Manager at TMG, you will play a critical role in expanding our presence across Nevada and emerging markets by winning new business, growing key accounts, and defending market share at our largest base. Youll be given real ownership, meaningful autonomy, and clear performance expectations in an environment that values urgency, accountability, and results.

This role is built for a true hunter, someone who is energized by creating opportunities, opening doors, and closing deals. Success requires persistence, discipline, and resilience, along with the professionalism and integrity required in a regulated healthcare environment. While aggressive in approach, how business is won matters just as much as winning it.

Youll work closely with operations and leadership to ensure commitments made in the field are delivered at a high level. Your impact will be visible, your performance will be measurable, and your compensation will be directly tied to results. If you are motivated by ownership, competition, and earning based on outcomes, not just effort. This role offers real upside, growth, and long-term opportunity within a high-performing organization.

Responsibilities:

Sales & Business Development

- Aggressively identify, pursue, and close new business opportunities with hospitals, LTACs, SNFs, hospice providers, and other healthcare partners.

- Generate and maintain a robust sales pipeline through consistent outbound activity, including cold outreach, on-site visits, follow-ups, and referrals.

- Clearly communicate TMGs service capabilities, operational strengths, and competitive advantages.

- Consistently meet or exceed defined sales targets, growth benchmarks, and performance metrics.

- Take full ownership of assigned territory and accounts with a hunter mentality.

Account Ownership & Relationship Management

- Serve as the primary point of contact for assigned accounts, managing expectations, communication, and outcomes.

- Build influence and trust with administrators, decision-makers, and clinical leadership.

- Proactively defend accounts from competitor encroachment through visibility, responsiveness, and execution.

- Identify service risks, performance gaps, and growth opportunities within each account.

Execution & Internal Coordination

- Partner closely with operations, dispatch, and leadership to ensure commitments made in the field are delivered.

- Communicate clearly, directly, and professionally with internal teams and external partners.

- Hold internal stakeholders accountable for service delivery tied to account performance.

Problem Resolution & Escalation

- Take immediate ownership of client issues or service breakdowns.

- Drive resolution with urgency while protecting client relationships and TMGs reputation.

- Convert service challenges into retention and growth opportunities when possible.

Performance Management & Reporting

- Track account activity, volume trends, and satisfaction metrics.

- Maintain accurate CRM data, pipeline reporting, and documentation.

- Monitor competitive activity, pricing pressure, and market dynamics within assigned territory.

- Provide regular updates to leadership on performance, risks, and opportunities.

Minimum Essential Functions:

To perform this job successfully, an individual must be able to perform the essential duties of the position, with or without reasonable accommodation. The Company will engage in the interactive process as required by applicable law.

- Maintain regular and predictable attendance and the ability to work assigned schedules, including schedule adjustments and frequent travel to operational sites, client locations, and regional markets as business needs require, consistent with applicable law.

- Communicate effectively in English, including speaking, hearing, and exchanging information in person, by phone, and through electronic systems with clients, leadership, and internal teams.

- Maintain focus, attention to detail, and the ability to manage multiple priorities in a fast-paced, high-demand, and results-driven environment.

- Analyze market, operational, and client information and exercise sound, job-related judgment in time-sensitive and high-impact situations.

- Build and maintain professional relationships through in-person meetings, presentations, and ongoing client interactions.

- Use computers and standard business systems (e.g., CRM platforms, spreadsheets, presentation tools, and reporting systems) to input, track, and manage data accurately.

- Remain seated for extended periods while working at a computer and using standard office equipment.

- Travel regularly between office, operational bases, and client locations, including driving and navigating various environments.

- Move within office, healthcare, and field environments, including standing, walking, and navigating facilities during site visits and meetings.

- Maintain situational awareness and adaptability while managing client interactions, negotiations, and changing business conditions.

- Work in varying environments, including office settings, client sites, and travel-related conditions, with potential exposure to noise, traffic, and changing environments.

- Occasionally lift or move materials, equipment, or documents (up to approximately 15–25 pounds), with or without assistance.

- Maintain discretion and handle sensitive, confidential, and proprietary business information with professionalism and integrity.

- Work in an environment involving frequent interruptions, shifting priorities, and time-sensitive demands requiring responsiveness and sound judgment.

Qualifications:

- Bachelors degree preferred (or equivalent experience).

- Proven success in sales, business development, or account growth; healthcare, transportation, or logistics experience strongly preferred.

- Demonstrated hunter mentality with measurable results.

- Strong negotiation, persuasion, and relationship-building skills.

- Ability to operate in a fast-paced, high-accountability environment.

- Highly organized with strong follow-through and time management skills.

- Proficiency with CRM systems, Microsoft Office, and reporting tools.

Preferred Attributes:

- Experience in regulated or high-compliance industries.

- Competitive, resilient, and comfortable with rejection.

- Entrepreneurial mindset with strong ownership mentality.

- Ability to balance aggressive sales execution with professionalism and integrity.

- Motivated by performance-based compensation and measurable outcomes.

Reporting: Reports directly to the Business Development Executive.

Employment Type: Full-Time, Exempt

Compensation:

- On Target Earnings: $80,000+ (base salary plus commission), with uncapped earning potential.

- Final compensation will be determined based on the candidates experience, skills, and qualifications.

Benefits:

- Competitive compensation based on experience and qualifications.

- Comprehensive benefits package, which may include medical, dental, and vision insurance, 401(k), paid time off, and other company-sponsored benefits.

- Opportunities for career growth and advancement within a fast-growing organization.

- A rewarding and supportive work environment where your contributions help make a meaningful difference in the communities we serve.

TMG and its subsidiaries are an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive and equitable environment for all employees.