Program Manager

The Program Manager is responsible for managing employees in the design, implementation, and support of computer applications for enhanced business and related technical processes.

What You Will Do:

- Manages multiple complex strategic projects/programs across the entire project lifecycle.
- Monitors, measures and reports on project portfolio status to IT and senior business leadership.
- Assists in strategic planning and visioning based on organization goals and objectives.
- Provides mentorship, support and guidance to project managers.
- Align and continually evaluate projects throughout the entire project lifecycle.
- Defines resources and schedule for project/program implementation.
- Create strategies for risk mitigation and contingency planning.
- Plans and schedule project deliverables, goals, and milestones.
- Collaborate with business leaders and stakeholders on the operational aspects of the projects.
- Performs team assessments and evaluations.
- Develop Requests for Proposals (RFP) for external services.
- Establish and maintain strong cross-team working relationships and collaboration.
- Reviews and ensures conformance with standards, policies and procedures involved with or related to the delivery of IMS services.

What You Will Need:

Education and Experience

- Bachelor’s degree or recognized equivalent, preferably in data processing or a related field, from an accredited university or equivalent industry experience. Advanced degree or comparable on-the-job experience is preferred.
- Minimum of 10 years previous work-related experience.
- Experience with software applications similar to ABS core applications.
- Proven experience in Systems Development environment with project management responsibility for successful medium-scale multi-year projects.
- Prior administrative responsibility for three to five professionals.
- Prior experience working in organizations to support services provided to internal/external clients.
- Prior experience with financial reporting for capital projects and operations expenses.

Knowledge, Skills, and Abilities

- Demonstrated project management skills and project management software skills, including planning, organizing and managing resources.
- Clear understanding of the organization’s goals and objectives.
- Clarity and conciseness in oral and written communications; demonstrated capability to produce effective presentations for delivery to both technical and non-technical audiences.
- Strong interpersonal skills to achieve process changes and departmental goals within a matrixed organization; ability to communicate and work well with others at all levels of the corporation.
- Ability to obtain a working knowledge of the ABS Health, Safety, Quality and Environmental Management System.

Reporting Relationships:

Reports to Manager, Director, or Executive Level position.