About this role
Responsibilities:
- Safely operates the Community bus/van to transport residents to scheduled appointments and outings
- Assists residents on and off the vehicle, including operating the wheelchair lift as needed
- Escorts residents into and out of appointments, ensuring safe arrival and pickup
- Maintains a calm, professional demeanor while driving, supporting overall team performance and resident comfort
- Maintains cleanliness of the bus or vehicle, both interior and exterior
- Completes required forms and documentation for vehicle upkeep and maintenance tracking
- Receives and tracks resident transportation requests and appointments
- Coordinates multiple transportation requests per day, accommodating all requests in a reasonable and timely manner
- Plans and organize routes to maximize efficiency
- Communicates clearly and professionally with residents and staff regarding schedules and needs
- Follows all policies and procedures related to the community transportation program and resident shopping trips
- Intentionally builds relationships with each resident and their family to provide personalized, attentive service
- Engages with residents in a genuine, compassionate, and memorable way
Qualifications
Qualifications:
- High school graduate or GED equivalent
- Must hold valid driver’s license
- A minimum of 21 years of age preferred with driving record in good standing
- Prior experience driving a company vehicle for resident transportation activities is preferred
- Exceptional communication and interpersonal skills
Benefits:
- Advancement and professional growth opportunities
- Comprehensive medical, dental, and vision benefit packages
- EAP & wellness programs
- 401(k) with biweekly employer match*
- Outside-In Employee Referral Program
- Intentional work-life balance supported with competitive Paid Time Off*
- Self-service payroll & accuracy tools (Paycom)
*Benefits and eligibility may vary based on employment status (full-time/part-time)