About this role
YELLOW CARD IS REQUIRED
Location : New Castle, Delaware
Position Type: Full Time
Multiple Shift Type: Morning, Overnight
Work Days Available: Mon-Tues, Sat-Sun 7a-3p or 3p-11p or
Mon- Frid =3p-11p
Wed- Sun= 3p-11p
Job Summary / Job Purpose:
PSOs represent the front line of our security services. In this role Physical Security Officers (PSOs) can expect to be working in demanding and fast paced environments. PSOs may find themselves working in a wide range of areas to include medical centers, government facilities, hospitality venues and public events. The PSO s mission is to protect all people, information and property assigned, while delivering on high end customer service.
Job Duties / Essential Functions:
Delivering high end customer service
Responding to emergencies
Deterring and preventing crime
Performing ingress/ egress control procedures
Investigating incidents
Completing daily logs and incident reports
Conducting regular walking or vehicle patrols
Building and maintaining a professional rapport with clients, guests and co-workers
De-escalating conflicts
Detaining suspects
Monitoring CCTV c ameras
Performing other related duties as assigned
Skills / Qualifications:
High school Diploma or GED equivalent
Two years of face-to-face customer service experience
Two years of security experience
Basic computer skills (Email, Microsoft Office, etc.)
Excellent written and oral communication skills
Proficient time management skills
Reliable transportation
Excellent de-escalation skills
Proactive problem-solving skills
Must be able to obtain state required security officer license
Ability to obtain OCAT, PATH, and PPBT certifications
Must be able to pass a comprehensive background investigation, urinalysis screening and OPS training requirements
Physical Requirements / Working Conditions:
These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position.
Upon request for a reasonable accommodation, the Company may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.
Ability to work und er stress / pressure
Ability to lift 25lbs
Ability to wear a uniform
What We Offer
- Easy Shift Access: Use our scheduling technology to see available shifts and pick up additional hours when they fit your availability.
- Training & Career Development: Receive paid training while building skills that can open the door to future opportunities within OPS Security Group.
- Health Benefits: Eligible employees can access medical, dental, vision, life as well as retirement options.
- Employee Discounts: Save on a variety of products and services through available employee discount programs.
- Referral Bonus Program: Refer qualified candidates to OPS Security Group and earn a bonus for eligible successful hires.
OPS Security Group Virtues:
People First: Treat people with dignity and respect and help them become who they are capable of becoming .
Servant Leadership : Continuously improve and b r ing out excellence in others by modeling it yourself.
Accountability : Stay loyal to what you said you would do long after the mood you said it in has changed.
Diligence : Proceed on the course you laid out know that all good things come with time, effort and creativity.
Integrity : Give people a reason to trust you, knowing that a true measure of character is what you do without reward and how you treat those who can do nothing for you.
High Performance : Deliver with precision and unwavering dedication. Own your outcomes, act with discipline, and pursue excellence in all you do.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification . They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.
At-Will Employment
Employment with OPS Security Group is voluntary and subject to termination by the employee or OPS Security Group at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to conflict with or to eliminate or modify in any way the employment-at-will status of OPS Security Group employees.