About this role
Position Overview
OPS Security Group is seeking professional and detail-oriented Plain Clothes Loss Prevention Officers to support retail and commercial environments. This is a covert security role where officers blend into the environment as everyday shoppers while monitoring for theft, fraud, policy violations, and suspicious activity.
The ideal candidate is observant, calm under pressure, customer-service focused, and confident handling difficult situations professionally.
Schedule:
Hours: 40 Hours
Days: Monday- Friday
Key Responsibilities
- Conduct covert surveillance within assigned retail locations
- Identify and deter shoplifting, employee theft, fraud, and suspicious activity
- Monitor customer and employee behavior for policy violations or criminal activity
- Safely investigate and document incidents and recover merchandise when appropriate
- Coordinate with store management and law enforcement when required
- Complete detailed incident and activity reports
- Maintain professionalism and discretion at all times
- Follow company policies, legal guidelines, and apprehension procedures
Minimum Qualifications
- High School Diploma or GED required
- Previous Loss Prevention, Security, Retail, Military, or Law Enforcement experience preferred
- Strong observational and communication skills
- Ability to remain alert and professional for extended periods
- Comfortable working undercover in fast-paced retail environments
- Must be able to write clear and accurate reports
- Reliable transportation preferred
- Must be legally authorized to work in the United States
Preferred Experience
- Retail Loss Prevention experience
- CCTV monitoring experience
- De-escalation and conflict resolution skills
- Experience handling theft investigations or incident documentation
Benefits
- 3 Medical Plan Choices
- Optional Health Savings Account
- Vision & Dental Coverage
- 401(k) with Employer Match
- Paid Training
- Paid Parental Leave
- Earned Sick and Safe Leave
- Growth & Promotion Opportunities
What We Offer
- Easy Shift Access: Use our scheduling technology to see available shifts and pick up additional hours when they fit your availability.
- Training & Career Development: Receive paid training while building skills that can open the door to future opportunities within OPS Security Group.
- Health & Financial Benefits: Eligible employees can access medical, dental, vision, life and disability insurance, as well as retirement savings options.
- Referral Bonus Program: Refer qualified candidates to OPS Security Group and earn a bonus for eligible successful hires.