Software Implementation Project Manager

## Position Summary

The Software Implementation Project Manager, Level I is an entry-level project management role responsible for leading the successful deployment of software solutions for customers under supervision. The Level I PM conducts project planning, customer communication, and cross-functional coordination, developing foundational skills in project management and software implementation. This role is focused on building core competencies while contributing to on-time and in-scope project delivery outcomes.

## What You'll Do as a Software Implementation Project Manager

- Coordinate and support software implementation projects from planning through go-live.
- Manage project documentation, timelines, deliverables, and customer communications.
- Lead project status meetings and collaborate with cross-functional teams to drive successful outcomes.
- Identify and escalate project risks, issues, and dependencies.
- Support customer training, onboarding, and transition to ongoing support teams.
- Ensure project quality through configuration reviews, testing coordination, and deliverable validation.
- Contribute to process improvements and develop expertise in software solutions and customer workflows.

## The Experience, Skills and Abilities Needed

Required:

- Bachelor's degree with 4 years of relevant experience. In lieu of degree, 12 years of relevant experience required.
- 1–2 years of experience in project coordination, customer service, or a related professional role
- Basic familiarity with software products or technology-related projects
- Demonstrated ability to communicate professionally and work effectively with customers and team members
- Ability to travel domestically up to 40% within the US and Canada
- Developing knowledge of information technology terminology

Preferred:

- Exposure to healthcare environments is a plus
- Working knowledge of Microsoft PowerPoint, Word, and Excel
- Exposure to CRM systems is a plus
- Interest in pursuing PMP certification

Other:

- Customer-focused mindset and willingness to develop client management skills
- Strong written and verbal communication skills
- Ability to work collaboratively and treat employees at all levels with respect
- Basic problem-solving skills and eagerness to develop negotiation and decision-making abilities
- Ability to prioritize and manage assigned tasks across multiple projects
- Self-starter with a proactive and growth-oriented mindset
- Openness to feedback and commitment to continuous improvement
- Resilience and perseverance in a dynamic, fast-paced environment

## What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.

Here is a brief overview of what we offer:

- Market Competitive Pay
- Extensive Paid Time Off and (9) added Holidays
- Excellent Healthcare, Dental and Vision Benefits
- Long/Short Term Disability Coverage
- 401(k) with a company match
- Maternity and Paternity Leave
- Additional add-on benefits/discounts for programs such as Pet Insurance
- Tuition Reimbursement and continued education programs
- Excellent opportunities for advancement in a stable long-term career

Pay range for this opportunity is $68,637.50 - $88,825.00.  This position is eligible for bonus participation.

Minimum pay rates offered will comply with county/city minimums, if higher than range listed.  Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

STERIS offers a comprehensive and competitive benefits portfolio.  Click here for a complete list of benefits: STERIS Benefits

Open until position is filled.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com .

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.