Head of Corporate Communications

Background

Nash is a logistics AI company that moves real things in the real world. Our platform plans, dispatches and adjusts deliveries for some of the most recognizable brands in commerce, including Walmart, 7-Eleven, Ahold Delhaize and Square, and every decision it makes ends with groceries, prescriptions or a dinner order arriving at someone's door. That same platform already dispatches to drones and autonomous vehicles alongside human drivers, through partners like Flytrex and Autolane, and as autonomous delivery grows, we intend to be the layer every new fleet plugs into. Most of the AI story being told today plays out on a screen. Ours plays out in stores, on streets and at front doors, which makes it more consequential, harder to explain, and a far better story when it's told well.

We're backed by a16z, Y Combinator and OpenAI, we're scaling fast, and a new category is forming around what we do: autonomic logistics, meaning systems that plan, run and improve delivery operations continuously on their own. How that category gets named, explained and judged over the next few years will be decided by the press, the analysts, our customers and our own people. We're hiring our first Head of Corporate Communications to make sure Nash is the company telling that story, and telling it well.

The Role

This is the seat that owns how Nash is understood by everyone who isn't in a sales conversation with us. That covers press, industry analysts, our own team, our customers' executives, and the wider market we're shaping. Communications can mean a lot of things. It can be a function that writes press releases on request and keeps a media list up to date, or it can be the reason the market understands a category before the category has a Magic Quadrant. We're looking for the second.

You'll report directly to our Chief Growth Officer, whose career has been spent building and leading marketing, growth and product organizations at companies like Twilio, Plaid and Salesforce. You'll work closely with our CEO as a strategic counterpart on his external voice, and alongside our CTO, Product Marketing, and a small, senior, fast-moving group across product, engineering, sales and growth. The bar for taste, judgment and craft on this team is high, and the trajectory for someone strong in this seat is significant.

How We Think About Communications

The best communications leaders combine three things that rarely show up in one person: editorial judgment, business fluency, and composure.

Editorial judgment means you know what a story is. You can tell the difference between something we'd like to announce and something a reporter would want to write about, and you can find the second inside the first. You write well enough that journalists and analysts come to trust your drafts, and you have the discipline to cut the line everyone internally loves because nobody outside will believe it.

Business fluency means you understand how Nash makes money, why a grocer or retailer buys from us, and what a technical buyer would push back on. Coverage and analyst positioning are only useful if they shape the conversations Sales is having next quarter, so you need to understand those conversations well enough to shape them.

Composure means you're the calmest person in the room when something goes wrong. When AI makes a mistake in the physical world, someone's groceries arrive late, and that can become a story quickly. When a customer's delivery operation has a bad day, a competitor makes a claim about us, or a reporter calls with a difficult question, you already have a plan, and you've already made sure the people who need to speak know what to say.

The harder bar is what you do with those skills. Great comms leaders aren't measured by how many releases they shipped or how many mentions they logged. They're measured by whether the market's understanding of the company moved, whether customers are proud to be associated with us, and whether the team inside can explain what we're building and why it matters. They earn influence by making everyone around them clearer.

How We Work: AI-Native, By Default

Communications at Nash is AI-native and builder-led. We're looking for a communications leader who has fundamentally rewired their workflow around AI, not someone who occasionally uses ChatGPT to tidy up a press release. Someone who reaches for Claude as instinctively as they reach for a Google doc.

The reason is straightforward: the speed and surface area of what one communications leader can cover has changed by an order of magnitude in the last eighteen months. Media monitoring, reporter research, analyst briefing prep, message testing, spokesperson prep, internal updates and crisis scenario planning have all sped up dramatically. We want someone who feels that in their bones and uses it to raise the quality of their work, and doesn't just produce more of it.

This matters more in comms than almost anywhere else, because journalists and analysts are the most practiced readers of AI-generated text on the planet and they discount it immediately. Everything that leaves this function needs to sound like a person with a point of view wrote it. So we're looking for someone who uses AI to do the research, the synthesis and the preparation at a depth that used to be impossible, and then brings their own judgment and voice to what actually goes out.

In practice this looks like having Claude read a reporter's last fifty bylines before you pitch them, so the angle you bring fits what they actually cover. It looks like building a monitoring system that tracks every competitor claim, analyst note and trade story in our category and gives you the three things that matter each morning. It also means running a mock hostile interview with our CEO before a big launch, pulling every relevant Slack thread and customer call into an analyst briefing so it rests on real evidence, and treating prompt craft, model choice and tool-chaining as part of your practice.

If your reaction to a new AI tool is curiosity and a Saturday afternoon experiment, you'll fit here. If you believe AI will never replace <insert any role of your choosing here!>, you probably won't.

What You'll Do

- Own Nash's corporate narrative and make sure it holds together across press, analysts, customers, partners, candidates and our own team, working closely with Product Marketing, which owns product positioning.
- Build and run our media relations program across business, technology and trade press (supply chain, retail, grocery and restaurant, and the growing autonomous delivery beat), with a clear view of which stories we want told, which reporters should tell them, and the order they should land in.
- Build our analyst relations program from the ground up. Get Nash properly briefed and understood by the firms that shape enterprise buying in logistics and commerce, and make sure autonomic logistics is a category analysts can describe accurately, with Nash as the reference point.
- Own executive communications. Shape and prepare our CEO and senior leaders as spokespeople across interviews, conference stages, podcasts, bylines and their own channels, so each of them has a recognizable voice and a clear point of view.
- Own internal communications. Make sure a fast-growing, distributed team understands where the company is going and why, and hears important news from us before they read it anywhere else.
- Turn customer wins into public proof. Partner with Sales and Customer Success on joint announcements, co-presented talks and case studies, and treat customer trust as the constraint, meaning every figure we use publicly can survive a reporter asking how it was calculated.
- Own issues and crisis management. Build the playbooks, the escalation paths and the relationships before we need them, and lead from the front when we do.
- Run our speaking, awards and executive visibility strategy, focusing on the rooms where our buyers actually spend time.
- Measure what matters: movement in how the market describes us, analyst positioning, share of voice against the competitors that matter, and the influence of all of it on pipeline and hiring.
- Choose, manage and hold agencies accountable where they add leverage, and build the communications function over time as Nash scales.

Requirements

- 7+ years in communications, with meaningful in-house leadership at a high-growth B2B technology company, or senior agency experience and a real appetite to move in-house. You should have shipped work you can defend in detail, including the stories you chose, the ones you killed and what moved as a result.
- Has built or led an analyst relations program for a complex enterprise platform, and understands how analyst positioning actually shapes enterprise deals.
- Real relationships with, and a track record of placing stories in, business, technology and trade press. Experience with supply chain, retail or commerce trade press is a strong plus.
- Has prepared C-level executives as spokespeople and built an executive's external voice over time.
- Active, regular use of Claude (or an equivalent LLM) as a core part of how you research, prepare and get work done, well beyond copy editing.
- Exceptional writing and editorial judgment. You can hold a narrative in your head, find the story a reporter will want inside a company update, and write copy that sounds like a person wrote it.
- Commercially minded. You understand the business well enough to know which coverage will help a deal close and which will just look nice in a monthly report.
- Strong opinions, communicated clearly, updated quickly when the evidence changes.
- Discretion. You'll hear everything first, and people need to trust you with it.
- Bonus: experience on the analyst side; category-creation experience at an infrastructure, fintech, devtools, logistics or autonomy company; a public writing presence of your own.
- Location: Hybrid remote/in-office, Bay Area preferred. Fully remote considered for the right candidate.

How to Apply

Send us your resume, links to coverage, analyst work or campaigns you've owned, and a short note on the story you're proudest of getting told and why. If you've got a good one about a story you kept out of the press, we'd like to hear that too. If you'd rather skip the cover letter, send a Loom of you pitching Nash to a reporter of your choice in under five minutes, or write the press release for the Nash announcement you think we should be making next. Both are very much encouraged.

Want to grab our attention and bypass the Recruiting platform? Record a video introducing yourself at testimonials.nash.ai with code JOIN-NASH. Your application will instantly notify us via Slack, and we'll get some much-needed testing coverage on our latest Claude build :)

More about Nash

Nash is the platform that powers modern logistics.

Commerce has inverted. For decades, customers came to where products and services were. Now products and services come to them, on their terms, in real time. That shift has turned every company into a logistics company, even though almost none of them were built to be one. Couriers, fleets, gig workers, parcel carriers, in-store labor, and increasingly autonomous systems all have to be coordinated in real time, against tighter windows and rising expectations, with hard-fought customer trust on the line.

Nash unifies decisioning, execution, and capacity into a single programmable platform. Real-time, AI-native intelligence determines what should happen, operational control executes it, and the platform dynamically orchestrates capacity from any source: a company's own fleets, partners, or the Nash delivery network. Whether a job involves a courier, a gig driver, an internal fleet, a store employee, a technician, or an autonomous vehicle, Nash selects the right resource and manages execution through completion.

We power delivery and logistics for some of the most recognizable brands in commerce, including Walmart, Urban Outfitters, 7-Eleven, and Woolworths, alongside platforms like Shopify and Toast. Over the next decade, logistics will become as foundational to commerce as payments, cloud, and connectivity. Nash is the platform that powers it.

Nash was founded in 2021 by Mahmoud Ghulman (2x Founder, MIT) and Aziz Alghunaim (2x Founder, 2x YC, Ex-Palantir, MIT) and is backed by Y Combinator, a16z, and other top investors. We are headquartered in San Francisco.

What You’ll Love About Us

✅ Early-stage, well-funded startup – directly impact the company and grow your career!
✅ Quarterly broader team on-sites to bond with teammates
✅ Competitive compensation and opportunity for equity
✅ Flexible paid time off
✅ Health, dental, and vision insurance for US employees