About this role
Essential Skills and Behaviors
- Supporting the company’s policies, processes, and procedures
- Meeting or exceeding individual and department goals
- Gathering project details for other parties involved
- Organization
- Communicating effectively with other departments
- Pricing accuracy/profitability
- Offering upgrades and different options to customers
- Rapid response time / exceed customer expectations
- Integrity
- Accountability
- Respectful of others
- Industry Knowledge
- Competitor product knowledge
- CryoWorks product/capabilities knowledge
Basic Skills
- Communication with others to convey information effectively.
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Understanding basic sentence structure, grammar rules, written sentences, and paragraphs in work related documents.
- Understanding the implications of new information for both current and future problem-solving.
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Social Skills
- Using emotional intelligence to effectively be part of the team.
- Bringing others together and trying to reconcile differences.
- Being aware of others' reactions and understanding why they react as they do.
- Actively looking for ways to help people.
- Adjusting actions in relation to others' actions.
Technical Skills
- Analyzing information provided to ensure that we have enough information to effectively provide an accurate quote.
- Providing feedback on current processes and bottlenecks that can be avoided to help streamline the process.
- Ability to learn how the products we sell work
System Skills
- Ability to understand and use the programs and software’s available to you
- Ability to be flexible and try new processes and programs to streamline processes.
Resource Management Skills
- Managing one's own time and the time of others.
- Determining how money will be spent to get the work done, and accounting for these expenditures.
- Knowing and effectively using the resources available to you (i.e., different departments, managers, leads, etc.).
Work Activities
- Establishing and maintaining interpersonal relationships
- Obtaining information
- Communicating with supervisors, peers, or subordinates
- Organizing, planning, and prioritizing work
- Communicating with persons outside organization
- Selling or influencing others
- Resolving conflicts and negotiating with others
- Making decisions and solving problems
- Interacting with computers
- Developing objectives and strategies
Tasks and Detailed Work Activities
- Quote all prices, credit terms, or other bid specifications per CryoWorks policies.
- Maintain constant communication with key stakeholders, internal & external, while in and out of the office.
- Answer customers' questions about products, prices, availability, or credit terms.
- Compute customer's installation or production costs and estimate savings for new services, products, or equipment.
- Select or assist customers in selecting products based on customer needs, product specifications, applicable regulations, and safety.
- Inside part sales.
- Reconfiguration of Approved System Drawings.
- Process orders.
- Submit purchasing requests for non-stocked items.
- Visit and travel to customer sites as needed.
- Attend events to develop professional knowledge.
- Gather customer or product information to determine customer needs.
- Study product information to acquire professional knowledge.
- Making travel arrangements for flights, hotels, rental cars and submitting expense reports.
Education & Work Experience
- ## 1. Minimum Education (or substitute experience) required:
Bachelor’s Degree in Manufacturing, Technical/Engineering, or Sales/Marketing
- ## 2. Minimum Experience Required:
2 years’ experience in the construction or related field estimation industry or equivalent
Salary Range: $62,200 to $96,000. Several factors contribute to actual salary, including experience in a similar role or performing comparable job responsibilities, skills, training, and other qualifications. Compensation packages also include comprehensive benefits, 401K contribution and match, Paid Time Off, paid holidays, tuition reimbursement and more. Some roles may be eligible for participation in performance-based bonus programs.
This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status.