Business Administration Professional

We are looking for a Business Administration- Sales Professional (f/m/d) to join our team at Innomotics.

The Industry-Leader of Motors and Drives

Innomotics is an industry-leading supplier of motors and large drive systems. With a trusted legacy of more than 150 years of engineering expertise, our products power all of the world’s most essential industries. Today, we are bringing the #EnergyTransition to life with a portfolio that enables our customers to boost energy efficiency, reduce greenhouse gases, and minimize the carbon footprints of plants.

Our Most Powerful Engine: Our People

We are a team of more than 15,000 dedicated experts, doers, innovators. For us, engineering the future means keeping businesses in motion. As a global player operating with the spirit and speed of a mid-sized champion, the future holds unlimited opportunities for us. If you share our bold mindset to be best-in-class, we want you IN.

Location: Navi Mumbai

Your Future Role

You will be responsible for Customer Service – Business Administration Professional role.

- In this role you will be part of an Order Management and Proposal team that focuses on all back office related activities that supports all elements of quotation management, order entry, order tracking and invoicing with a strong customer focused mindset. By leveraging digital tools, you will contribute to the larger team in driving continuous improvement programs focused on timely delivery of customer quotations, reducing complexity in order management processes, improving transparency on customer order status, accurate and timely invoicing of customer orders

This position will collaborate closely with key functions in the business ranging from Purchasing, Service Delivery team, Business Developers, Siemens Affiliate customers and End Users as a focal point of contact for quotation and order inquiry.

What You’ll Do:

Monitor personal mailbox for incoming purchase orders or requests from customers

- Monitor team mailbox for incoming purchase orders or requests from customers

- Monitor SAP workflow for incoming EDI orders

- Review purchase orders for correct pricing and terms

- Communicate discrepancies to customer and obtain clean orders

- Order entry on spare parts business and follow through of orders through its life cycle up till customer invoicing

- Service Contract & Field Service Booking and Billing

- Tracking of orders proactively to ensure on time delivery to customer

- Update customer web portals as required by our customer base

- Coordinate with factory or warehouse as required for emergency requirements

- Participate and contribute in customer meetings and large project kick off meetings as necessary

- Coordinate with Factory and Service purchasing teams for parts follow up

- Support accounts receivable issue

Who You Are:

- Team Player : With a positive demeanor and team first approach, you drive high achievement for yourself and your team through teamwork and best practice sharing.

- Problem Solver : You are flexible and agile in response to constantly evolving customer needs. An active listener that can effectively communicate the challenge to your support team and provide a clear message back to your customer.

- Customer Advocate : Apply your customer service skills to resolve customer issues in a way to achieve the best result for all parties. You are the voice of the customer in your organization and have a commitment to meet all targets related to customer satisfaction including On Time Delivery and Quotation Response Time.

Your Profile :

• B.Com / M. Com / MBA Finance / CA or ICWA Inter
• Experience 6-8 years in sales commercial function
• Strong experience in Finance & Controlling and Excellent communication skills• Ready to travel
• Fluent in English
• Strong knowledge and experience of MS office & SAP
• Customer and solutions oriented and able to build a strong internal as well as external working relationship.
• Highly engaged, performance driven personality, strong analytical abilities, excellent communication & presentation skills and are willing to go the extra mile.
• Have experience in commercial sales activities.
• Strong knowledge of HSS, Bank Guarantees, Credit instruments. Good accounting knowledge. Well versed with commercial terms & conditions.

Ready to power the future with us? Join Innomotics and start making a difference now. #TeamInnomotics #JoinReliableMotion

Innomotics is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.

Jobs at Innomotics : Find out more about jobs & careers at Innomotics.