Administrative Support Coordinator

Company Description

Come join us and make a difference in the world!

Discover more at www.necsws.com

Job Description

As an Administrative Support Coordinator , you will play a key role within the Operational Team supporting the Managed Radio Services contract for the Metropolitan Police. This is a varied and fast-paced administrative and coordination role where you will be responsible for the efficient management of equipment records, stock administration, deliveries, and customer requests.

Working from our Kennington Park facility in London, you will help ensure the smooth day-to-day operation of logistics and asset management processes by coordinating equipment movements, maintaining accurate records, supporting customers and engineers, and providing essential administrative support to the wider team.

This position would suit someone who enjoys organisation, administration, customer service, and working with detailed information in a structured environment.

Due to the nature of this role, the successful applicant must be able to successfully obtain SC Level and NPPV security clearance.

This role is office-based at our facility in Kennington Park, London SW9 6DE. Operating hours are between 8:00am and 6:00pm, based on a 37.5-hour working week.

What you'll be doing

- Receiving deliveries from suppliers and checking documentation and contents against expected orders.
- Maintaining accurate inventory, asset, and stock records using systems such as ServiceNow and Microsoft Office.
- Processing equipment requests and preparing items for collection, dispatch, or delivery.
- Coordinating deliveries to customer sites and arranging courier collections where required.
- Tracking equipment movements and ensuring all transactions are accurately recorded.
- Providing a professional and responsive service to customers, engineers, and internal stakeholders.
- Supporting the administration of secure storage facilities and ensuring stock is organised and accurately accounted for.
- Producing reports, updating records, and maintaining operational documentation.
- Assisting with general administrative duties to support the wider Operational Team.
- Using company pool vehicles to support occasional deliveries between customer and operational sites.

Qualifications

What we're looking for

- Previous experience in an administrative, coordinator, logistics, stores, customer service, or office support role.
- Strong organisational skills with excellent attention to detail.
- Good data entry and record management skills.
- Confidence using Microsoft Office applications, particularly Excel, Outlook, and Word.
- Experience maintaining accurate records and managing information.
- Strong communication and customer service skills.
- Ability to prioritise workload and work effectively in a busy operational environment.
- Full UK driving licence.
- Ability to obtain and maintain the required security clearances.

Why join us?

This is an excellent opportunity for someone looking to develop their career in administration and operations support within a highly professional and mission-critical environment. There will also be the opportunity to move into more IT focused roles in the future. You'll work as part of a supportive team, gain exposure to a variety of operational processes, and play an important role in supporting services delivered to the Metropolitan Police.

Additional Information

Supplementary:

- Need to be located for easy commute to London 
- Met Police Security Clearance is required for this role, if a candidate does not already hold such clearance this must be achieved before they can commence in this role

Employees of NECSWS are entitled to the following Company funded benefits:

- Single Private Medical Cover (with the option to select family cover at an additional cost)
- 25 days paid holiday (includes 3 company nominated days) with the option to buy/sell up to 5 days
- 4 x basic salary life assurance cover
- A Group Pension Plan with fantastic employer contributions
- A selection of tax efficient flexible benefits to suit your individual needs
- The role offers a competitive salary.

OTHER INFORMATION

Candidates must be able to demonstrate a pre-existing right to work and travel within the EU. Documentary evidence will be required.

All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.

NECSWS is an equal opportunities employer, welcoming applications from all communities.