About this role
Family owned & operated for 70 years strong! We provide our employees a friendly work environment & strive to your future our greatest investment.
Looking for individual who is friendly and can maintain a positive attitude while providing excellent customer service to our customers.
RESPONSIBILITIES:
- Calculate the customers bill using the dealerships computer system
- Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
- Make change accurately and issue receipts to customers
- Answer phones and direct consumer to the proper department and follow up in a timely manner
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Filing (Service Repair Orders, Parts Counter Tickets, Car Deal Files, Hard Copies)
REQUIREMENTS:
- Experience with Reynolds & Reynolds is a plus
- Ability to communicate customers interests, needs and requests to management and sales personnel
- Professional personal appearance.
Schedule: (26-27 hours weekly)
Monday thru Thursday 3pm-8pm
Sunday 11am-5pm