Guest Service Representative/Front Desk PT - Country Inn and Suites Red Wing

Job Type
Full-time, Part-time

Description

Country Inn & Suites in beautiful Red Wing is hiring for part-time and full-time Guest Service Representatives. Join Our Team as a Front Desk Rockstar!

Position: Part-time Front Desk / Guest Service Representative

Shifts Available: 7:00 AM – 3:00 PM and 3:00 PM – 11:00 PM - Must be available to work both day and evening shifts, weekends, and holidays. 2 - 3 days per week.

Be the Smile That Starts Every Stay

In hospitality, first impressions mean everything—and that’s where you come in.
As a Front Desk / Guest Service Representative , you are more than just the person behind the desk—you are the welcoming smile, the problem solver, the storyteller, and the heartbeat of the guest experience . You set the tone for every stay, creating moments that guests remember long after checkout.
If you love connecting with people, thrive in a fast-paced environment, and take pride in delivering exceptional service, this could be the perfect role for you.

What we Offer You

- Competitive Pay
- Paid Time Off
- Holiday Pay
- Referral Bonus
- Wellness Day
- Like to travel, enjoy all Wyndham has to offer with employee discounts at all Choice branded properties
- Areas for Advancement

What You’ll Do

As part of our Front Desk team, you’ll:

- Welcome guests with warmth, professionalism, and genuine hospitality
- Perform check-ins and check-outs efficiently and accurately
- Answer incoming calls and assist with reservations and guest requests
- Provide helpful information about the hotel, amenities, and local area
- Resolve guest questions and concerns with care and urgency
- Communicate clearly with team members to ensure seamless guest experiences
- Hotel laundry

What We’re Looking For

We’re looking for someone who is:

- Friendly, positive, and energetic
- Passionate about hospitality and helping others
- Professional and reliable
- Comfortable multitasking in a fast-paced environment
- A strong communicator—both verbally and in writing
- Attention to details
- Able to stand for extended periods
- Available evenings, weekends, and holidays

Hospitality or customer service experience is a plus—but the right attitude and personality matter most!

Why You’ll Love Working With Us

- Supportive, positive team culture - Opportunity to grow and develop within hospitality - Be part of creating memorable guest experiences every day - Work in an energetic, people-focused environment

Ready to Make an Impact?

If you’re someone who loves people, brings positive energy, and wants to be part of a team that takes pride in exceptional service—we’d love to meet you!
Apply today and help us create unforgettable stays.

Salary Description
16.00/hr