About this role
Job Overview:
The Night Auditor will be responsible for ensuring the smooth operation of Guest
Services and guest satisfaction
Responsibilities and Duties:
Knowledge of a hotel reservation system.
Understanding of the hotel room reservation process; check in, check out, etc.
Greeting guests and making them feel welcome
Hotel ambassador- share property knowledge
Assigning rooms
Processing payments
Accommodating guest requests
Work with the Director of Hotel Operations on guest amenities, room blocks, rate flex,
Etc.
Ensuring that all end-of-day activities have been successfully completed