Commercial Finance Analyst / Senior Analyst

Job Title: Commercial Finance (Snr) Analyst

Location: Lisbon (Hybrid)
Contract: Full Time, Permanent

About Us

Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa.

Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience.

Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specializing in technology.

About the role

The Commercial Finance Analyst / Senior Analyst is the analytical backbone of the Business Unit (BU) finance team, working directly with the Commercial Finance Manager and Director. The role is responsible for the hands-on execution of core Commercial Finance processes: maintaining live revenue and cost models, producing the analytical outputs that underpin BU reporting, building the financial workings inside business cases, and keeping tracking tools and approval logs current at all times.

Where the Commercial Finance Manager owns and co-ordinates the process across function leaders, the Analyst / Senior Analyst builds, maintains and reconciles the underlying models, data and outputs that make that co-ordination credible. The quality of the BU narrative depends directly on the quality and timeliness of what this role produces.

The Analyst/Snr Analyst executes defined tasks and model updates within established frameworks, owns analytical workstreams, prepares business cases and narratives, escalating judgment calls to the Commercial Finance Manager, and acts as a reliable deputy for the Commercial Finance Manager.

Key Position Responsibilities

Revenue Model Maintenance

- Maintain the BU revenue forecasting model day-to-day within the FP&A-approved template: enter discretionary inputs (discount unwindings, credit notes, manual overlays) as directed by the Commercial Finance Manager.

- Validate automated CARR and bookings feeds from Rev Ops against EPM inputs; flag discrepancies to the Commercial Finance Manager before the monthly cut-off.

- Own the reconciliation end-to-end with minimal direction; propose overlay assumptions based on current trading context and present rationale to the Commercial Finance Manager for sign-off.

Cost Model Maintenance

- Gather cost inputs (Product, Sales, Marketing, Other) from BU function teams in advance of the monthly deadline; chase outstanding inputs and flag gaps to the Commercial Finance Manager.

- Build and maintain the BU cost model in the FP&A-approved template; update headcount schedules, apply People Ops headcount distributions, and load the finalised numbers into EPM by the agreed deadline.

- Receive and integrate standardised cost outputs from Functional Finance for centrally-owned functional areas into the BU cost file; flag queries to the Commercial Finance Manager before the EPM load and escalate late submissions as an exception.

- Maintain a live cost tracker so the Commercial Finance Manager always has an up-to-date view of run-rate and pacing against forecast — not just at month-end.

- Lead the structured cost-building conversations with function team members, interpreting forecast drivers and applying cost modelling judgment; surface material changes proactively with a clear variance narrative.

Monthly Reporting & MBR Pack Production

- Build the foundational slides and data tables for the BU MBR pack: pull actuals from EPM, integrate BU Controller variance commentary and Rev Ops pipeline sections, and populate the FP&A standard template with BU-specific data.

- Prepare charts, KPI tables and supporting exhibits for the QLM pack under Commercial Finance Manager direction, ensuring all numbers are reconciled to the BU model before the pack is handed to the Manager for review.

- Maintain version control across all reporting materials; ensure only Manager-reviewed versions are shared beyond the pod.

- Draft the written narrative and variance commentary for Manager review; propose the key messages and decision points the GM should take from the pack based on the month's data.

Business Case Preparation

- Build the financial model underpinning BU-level business cases: P&L impact, cash flow, NPV and sensitivity analysis, using inputs gathered from function leaders and reviewed by the Commercial Finance Manager.

- Maintain the pipeline tracker for all open business cases: log approval stage, committed outcomes, and post-approval ROI metrics; flag cases where the approval chain has stalled.

- Prepare a complete first-draft business case (model and written narrative) for Commercial Finance Manager review; identify and propose the key risks, sensitivities and alternative scenarios without being directed to do so.

Headcount & PO Approval

- Review headcount requests raised by functional BU leaders: validate P&L impact, confirm alignment with the BU cost forecast, and prepare the financial assessment for CFD review before the request progresses through the approval chain.

- Review PO requests against the approved budget and cost forecast; flag out-of-budget spend immediately and initiate the business case process (Process 04) before any commitment is made.

- Ensure all headcount changes and PO submissions are correctly processed and reflected in the live cost model — the cost model is only as good as its last update.

- Identify patterns in headcount and PO requests (recurring over-budget areas, functions with high escalation rates) and surface these to the Commercial Finance Manager as a periodic cost discipline insight.

NRC Tracking & Business Casing (Process 10)

- Maintain the BU NRC project tracker: log approval status, actual vs forecast spend, and reforecast positions for all single-BU NRC projects.

- Prepare the monthly variance analysis and reforecast submissions for active NRC projects, aligned to the FP&A reporting schedule, for Commercial Finance Manager review.

Planning, Budgeting & Forecast Support

- Gather and consolidate function leader cost inputs during the annual budget build and quarterly reforecast cycles; populate the BU plan model and flag inconsistencies or missing inputs to the Commercial Finance Manager.

- Run sensitivity and scenario analysis on the BU plan to support the Commercial Finance Manager's reconciliation conversations with function leaders.

- Maintain the BU headcount plan (plan vs actual) and cost pacing tracker; update monthly and flag run-rate deviations to the Commercial Finance Manager as they emerge.

- Own the end-to-end data assembly and model build for defined sections of the budget cycle (e.g. a specific function cost area or the full NRC plan); present findings and assumptions to the Commercial Finance Manager for sign-off.

Ad Hoc Analysis & Commercial Support

- Respond to ad hoc analytical requests from the Commercial Finance Manager — cost-to-serve analysis, deal margin modelling, pricing sensitivity, third-party spend deep-dives — producing clear, well-structured outputs with a summary of key findings.

- Support pricing framework and new product launch analysis: build the margin models, populate KPI trackers and maintain post-launch performance reporting.

- Frame ad hoc analyses with a clear "so what" for the CFD or GM — not just the numbers, but the decision implication — allowing the Commercial Finance Manager to present findings with minimal rework.

What We’re Looking For

We’re looking for someone who enjoys working with numbers, understanding what drives business performance, and turning financial data into insights that help the business make better decisions.

Your Experience

- You have 3+ years of experience in Commercial Finance or FP&A, ideally within a SaaS, technology or software environment.

- You’ve had the opportunity to own analytical workstreams from start to finish and are comfortable taking responsibility for your deliverables.

- You have experience with financial modelling, forecasting, budgeting and variance analysis.

Your Financial & Analytical Skills

- You’re confident building and working with cost and revenue models and enjoy understanding the drivers behind the numbers.

- You’re comfortable working with EPM, CRM (ideally Salesforce) and BI tools, or are confident learning new systems.

- You have strong Excel and financial modelling skills and enjoy finding ways to make reporting and analysis more efficient.

- You’re curious about AI and automation and interested in using new tools to simplify repetitive work and improve how Finance operates.

How You Work

- You’re organised, proactive and comfortable working independently, while knowing when to involve others.

- You take ownership of your work, manage your deadlines and follow things through to completion.

- You naturally look for potential issues and opportunities rather than waiting for someone else to identify them.

- You enjoy solving problems and bringing practical solutions, not just highlighting challenges.

Your Commercial Mindset

- You’re interested in more than just producing the numbers — you want to understand what they mean for the business.

- You can turn financial analysis into clear, meaningful insights and explain the “so what?” behind the numbers.

- You’re comfortable working with colleagues outside Finance and communicating financial information in a clear and accessible way.

- You enjoy asking questions, challenging assumptions constructively and exploring different scenarios.

Your Approach to Quality & Improvement

- You take pride in producing accurate, reliable and well-structured work.

- You’re comfortable working within established processes and Group standards, while also looking for opportunities to make things simpler, faster and more effective.

- You have a continuous-improvement mindset and enjoy contributing to better ways of working across Finance.

Above all, we’re looking for someone who is curious, collaborative and commercially minded — someone who wants to understand the business, make an impact and grow alongside the team.

What Success Looks Like

- Revenue and cost models maintained accurately and submitted to EPM on every FP&A deadline without prompting from the Commercial Finance Manager.

- Headcount and PO financial summaries and approvals completed consistently and accurately; aligning to cost model outcomes and narrative.

- MBR and QLM pack data foundations delivered to the Commercial Finance Manager on time, with charts and tables reconciled to the BU model and no material rebuild required.

- Non-Recurring Cost (NRC) tracker live and current; at least one monthly reforecast submission completed to the FP&A schedule with variance commentary included.

- Function team members across Sales, Marketing, Product, CS, R&D and PS recognise the Analyst as the primary contact for revenue/cost data requests and process queries.

- Monthly forecast reset or budget cycle section owned end-to-end — data gathered, model built, variance narrative drafted — with the Commercial Finance Manager reviewing and presenting rather than rebuilding.

- Proactively surfaced material cost or forecast risks ahead of the month-end cycle, giving the Commercial Finance Manager time to engage the CFD before they become surprises in the MBR.

- Commercial Finance Manager able to delegate defined analytical workstreams with confidence, freeing capacity for higher-value function leader engagement and CFD partnering.

Working for Us

At Cyncly, we call our team OneCyncly, a reflection of how we work together as one, united by our purpose: powering businesses that bring spaces to life. Our strength comes from our diversity of experiences, perspectives, and skills - and we thrive when we work together with openness, trust, and respect.

Here, you’ll join a group of colleagues who take ownership, solve problems, and focus on making an impact. We embrace curiosity, welcome new ideas, and see mistakes as opportunities to learn. You’ll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to your growth.

We celebrate the different ways people contribute and encourage everyone - from every background - to bring their authentic self to work. Because when we collaborate, challenge each other, and share what we know, we build something better together.

If you want to work in a place where your ideas matter, your growth is valued, and your work shapes the spaces people live, work, and play in - Come join us.