About this role
Proposed Interview Date: Week Commencing 12 October 2026
Closing Date: Thursday 08 October 2026
Contract Type: Permanent
Salary: FC6 £31,761.26 to £34,914.86
Working Pattern: 36 hours per week
Location: Bankhead, Glenrothes
Supporting Statement
As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked ‘upload resumé’. Your Supporting Statement must not be a CV. More information is available on our Career site at www.fife.gov.uk/jobs/supportingstatement .
Job Details
The post holder will be responsible for the operation of the Resource Unit.
Assisting with an exciting new project within the Health and Social Care Partnership
Ensure the Total Mobile and Carelink system is maintained.
To deliver training in Total mobile/Carelink and problem solve.
Advise on scheduling issues and advise on emergency situations. Deal with complaints effectively.
Staff management including supervision.
Liaise with Team Managers, Lead Officers Home Care Co-ordinators, Community Support Coordinators ,Business Technology Solution Staff and external companies.
Collate/prepare statistical returns as required.
Recording using appropriate IT systems and procedures.
Maintaining accurate up to date databases for all relevant service user records and taking responsibility for the effective application of information management systems Identifying training and development needs of staff, ensuring compliance with statutory requirements and best practice in care standards.
Taking responsibility for Care at Home Service out with office hours.
Good Communication skills, including written and verbal, positive attitude to service users and the ability to work on own initiative and as part of a team.
The Person
SVQ level 3 in care or equivalent and/or relevant recognised professional qualification or equivalent experience. Supervisory certificate 15 credits at level 7 or SVQ 2/HNC in care and must attain SVQ 3 in care within your first period of registration.
Ability to register with the Scottish Social Services Council as a Supervisor of a care at home service and remain on the register. Significant experience in a relevant setting. Management experience in care setting
Ability to provide a regular and effective service.
If you are eligible to apply to register with the SSSC and you do not currently hold all the required qualifications, you can still be granted registration subject to the condition that you must achieve the required qualifications within your first period of registration.
Before confirming your appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland and become a member of the relevant PVG scheme.
You will save money on your SSSC fees as these will now be paid for all roles and grades by the Scottish Government.
Further Information
- Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile
- How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.
- Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services
- Directorate Information - Council Department information
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- Alternative Formats - Job information can be made available in alternative formats, to make a request please email: [email protected]
- AI - We recognise that Artificial Intelligence (AI) is being used by many people when they are applying for jobs and preparing for interview. Candidate guidance on the use of AI in the recruitment process is available here
As a progressive employer, we offer the opportunity to work in this role as a “blended working” arrangement with home-working opportunities and occasional office-working as required. While the significant part of the role can and will be carried out remotely, candidates should be able to travel to and attend office locations in Fife as required.
For further information please contact: Christopher To - [email protected]