Technical Support Officer

National GasWarrington, EnglandOn-siteFull-timeMid level, 2–5 yearsListed 3 hours ago

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About this role

Technical Portfolio and Data Support Officer

Salary: £44,642 to £52,519 + up to 6% bonus

Location: Hybrid in any of Lancaster / Preston / Warrington / Warwick / Bristol

About us

At National Gas, the work we do matters.

As Britain's national gas network, we help keep the lights on, businesses running, and homes warm by maintaining the critical infrastructure that transports gas across Great Britain. While providing the energy security Britain relies on today, we're also helping transform the network for a clean energy future.

Join us and help secure Britain's energy.

About the role

Are you passionate about data, Power BI and turning complex project information into clear, actionable insight? We are looking for a Technical Portfolio & Data Analyst to join our Rotating Machinery & Cabs team and play a key role in managing and reporting a significant technical project portfolio.

This role combines data analysis, portfolio management, project controls and technical administration. You will develop and maintain Power BI, Excel and SharePoint solutions that provide visibility of project cost, forecast, progress, risks, actions, contracts and delivery performance.

You will work closely with engineering, project management, operations, finance, procurement and commercial stakeholders across the Rotating Machinery & Cabs teams.

Why this role matters

This role provides the insight, governance and reporting needed to enable effective decision-making across a complex technical project portfolio, ensuring projects are delivered safely, efficiently and in line with cost, schedule and performance objectives.
## What you'll be doing

- Developing and maintaining Power BI dashboards and management information for the technical portfolio.

- Tracking the Compressor Breakdown Budget, including budget, actual expenditure, commitments, forecast and variance.

- Maintaining the T3 CAPEX Project Portfolio for Rotating Machinery & Cabs.

- Tracking project budgets, milestones, risks, issues, actions and delivery status.

- Developing Excel-based portfolio, financial and project tracking tools.

- Maintaining SharePoint sites, registers, project information and document structures.

- Providing project document-control support, including document registers, revisions, approvals and close-out information.

- Maintaining the PDSA contract portfolio and tracking contract values, expenditure, key dates, renewals and actions.

- Producing regular portfolio reports, dashboards and governance information for management.

- Identifying data quality issues, trends, variances and potential delivery risks and escalating them appropriately.

- Improving and simplifying existing processes through automation, standardisation and better use of digital tools.

What you'll bring

We are looking for someone who is analytical, organised and commercially aware, with the ability to work confidently with technical and project teams.

Qualifications and Experience

- Experience in project, programme, portfolio, technical, engineering, data or business-support environments.

- Strong Microsoft Excel skills and confidence working with data.

- Demonstrable experience tracking project portfolios, budgets, milestones or performance.

- Strong organisational skills and excellent attention to detail.

- Ability to manage multiple priorities and deadlines.

- Good communication skills and confidence working with a wide range of stakeholders.

- A proactive approach to identifying problems and improving processes.

- Level 3 or Level 4 qualification, or equivalent relevant experience.

- Power BI experience is highly desirable.

- A qualification or formal training in Power BI, data analysis, project management or a related discipline would be advantageous.

- Experience with SharePoint and Power Automate would also be advantageous.

- Experience within engineering, energy, utilities, infrastructure or another technical environment would be advantageous.

What we offer

- Market-leading double-match pension (up to 12% company contribution)

- Annual performance bonus up to 6%

- Access to the Tusker salary sacrifice car scheme

- 26 days holiday (plus statutory holidays)

- 10x salary life assurance and income protection

- Flexible benefits including healthcare, dental, and technology options

- Family-friendly policies, wellbeing support, and professional development opportunities

Security clearance

This role is subject to National Security Vetting (NSV). Candidates must be eligible to obtain and maintain Security Clearance (SC) throughout their employment. For further information, visit GOV.UK (UK Security Vetting: Clearance Levels). #

Inclusive recruitment

We're building a workforce that reflects the communities we serve, championing diversity, and creating an inclusive workplace where everyone is valued for their unique contribution. We support reasonable adjustments throughout the recruitment process and beyond.

National Gas is a Disability Confident employer and signatory of the Armed Forces Covenant. #LI-CW1