Student Accounts Manager

Job description:

Apex Technical School is a leading New York trade school with over 60 years of experience delivering hands-on, career-focused training in high-demand skilled trades. With campuses in Long Island City, Queens and Midtown Manhattan, Apex offers 400–900 hour certificate programs in fields such as Electrical, HVAC, Automotive, Welding, Construction, Plumbing, Culinary Arts, and Custodial Services.

Licensed by the New York State Education Department and accredited by ACCSC, Apex has helped thousands of graduates launch entry-level careers through practical training, real-world experience, and a strong commitment to workforce development and economic mobility.

Position Summary

The Student Accounts Manager/ Bursar is responsible for overseeing student billing operations, ensuring accurate and timely processing of all student account transactions, and maintaining compliance with institutional and regulatory standards. This role serves as the primary point of contact for student financial inquiries and plays a key role in supporting the school’s financial integrity and student experience.

Key Responsibilities

- Accurately post all incoming funds including financial aid disbursements, cash payments, refunds, and third-party sponsorships
- Manage student payment plans, monitor due dates, and follow up on outstanding balances
- Collaborate with third-party collections agencies when necessary
- Process cash and credit card payments; reconcile and balance daily cash drawer
- Review and reconcile student accounts regularly, identifying and resolving discrepancies
- Maintain accurate financial records and documentation for audits and compliance
- Serve as the primary point of contact for student billing inquiries and account support
- Partner with Financial Aid to ensure proper application of funds and loan disbursements
- Generate periodic financial reports for leadership
- Ensure compliance with federal, state, and institutional regulations
- Support audit preparation, accreditation requirements, and reporting standards
- Coordinate with finance teams on 1098-T processing
- Assist with student registration and orientation by explaining financial obligations
- Support month-end close activities
- Act as a liaison and ambassador for Apex Technical School
- Contribute to team success through collaboration, adaptability, and continuous improvement

Qualifications

- Associate’s degree in Accounting, Business Administration, or related field (or equivalent experience)
- 3–5 years of experience in accounting, bookkeeping, or student accounts
- Experience in higher education or career technical schools strongly preferred

Technical Skills

- Advanced proficiency in Microsoft Excel and Microsoft Office Suite
- Experience with School Information Systems (Anthology/Ellucian preferred)
- Familiarity with Google Classroom, Zoom, and Microsoft Teams

Core Competencies

- Strong analytical and problem-solving skills
- High level of accuracy and attention to detail
- Excellent written and verbal communication skills
- Ability to handle sensitive information with confidentiality
- Strong organizational and time management skills
- Ability to work both independently and collaboratively
- Proven ability to manage multiple priorities and meet deadlines

Additional Information

- Occasional travel to other Apex locations may be required
- Must demonstrate alignment with Apex’s mission and commitment to student success