Student Accounts Coordinator

Student Accounts Coordinator/Cashier

Pay: $22.00 - $24.00 per hour
Job Type: Full-Time
Schedule: Monday-Friday

About Apex Technical School

Apex Technical School is a premier New York trade school with more than 60 years of experience providing hands-on, career-focused training in high-demand skilled trades. With campuses in Long Island City, Queens and Midtown Manhattan, Apex offers certificate programs in:

- Electrical and Advanced Electrical
- HVAC / A/C and Refrigeration
- Automotive Technology
- Plumbing and Pipefitting
- Welding Technology
- Construction
- Culinary Arts
- Custodial Services

Licensed by the New York State Education Department and accredited by ACCSC, Apex has helped thousands of students gain the skills needed to launch successful careers in the skilled trades.

Position Summary

Apex Technical School is seeking a detail-oriented and customer-focused Student Accounts Coordinator/Cashier to support student financial services and account management. This role is responsible for processing tuition payments, maintaining accurate student account records, managing payment plans, and serving as the primary point of contact for student billing inquiries.

The ideal candidate will have strong accounting, cash-handling, customer service, and administrative skills, along with the ability to maintain confidentiality and accuracy in a fast-paced educational environment.

Key Responsibilities

- Process and post tuition payments, including payments from third-party sponsors.
- Maintain accurate student account records and financial transactions.
- Manage student payment plans and monitor payment due dates.
- Follow up on overdue balances and coordinate with collection agencies as needed.
- Review aging reports and identify opportunities for account resolution.
- Balance cash drawers, reconcile daily transactions, and prepare bank deposits.
- Reconcile daily and weekly account activity and resolve discrepancies.
- Respond to student questions regarding account balances, billing, and payment options.
- Maintain organized financial records and filing systems.
- Assist with audit preparation, accreditation requirements, and compliance documentation.
- Ensure compliance with federal, state, and institutional regulations.
- Coordinate with the Finance Department regarding student tax forms (1098-T).
- Support student registration and orientation events by explaining financial obligations.
- Assist with month-end accounting activities and reporting.
- Prepare reports and provide updates to management.
- Participate in staff training and professional development opportunities.
- Support special projects and other administrative duties as assigned.

QualificationsEducation

- Associate degree required.

Experience

- Minimum of 3 years of related accounting, cashiering, student accounts, billing, collections, or financial services experience.
- Experience in higher education, vocational education, or a school setting preferred.

Technical Skills

- Advanced Microsoft Excel skills required.
- Proficiency with Microsoft Office Suite.
- Experience using Zoom and Microsoft Teams.
- Experience with Student Information Systems (SIS), preferably Anthology/Ellucian, is a plus.

Knowledge, Skills & Abilities

- Strong accounting and basic bookkeeping skills.
- Excellent mathematical and analytical abilities.
- Outstanding customer service and communication skills.
- Strong organizational and time management skills.
- High attention to detail and accuracy.
- Ability to maintain confidentiality and handle sensitive information.
- Strong problem-solving and critical-thinking skills.
- Ability to work independently and as part of a team.
- Professional demeanor when interacting with students, staff, and external partners.

Benefits

- Competitive hourly pay
- Paid time off
- Health, dental, and vision benefits
- Professional development opportunities
- Opportunity to make a meaningful impact on students pursuing skilled trade careers

Work Location

Equal Opportunity Employer

The Fedcap Group and Apex Technical School are Equal Opportunity Employers committed to creating an inclusive workplace. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic.