Recruiter Associate

About Us

Join We Care Senior Care, a proud Home Instead franchise, where our mission is to help seniors remain safe and cared for in their homes.

At the heart of our culture is our core value: **Love (v.)**, defined as: Patience, Kindness, Humility, Selflessness, Respectfulness, Forgiveness, Honesty, and Commitment. We seek individuals who lead with love in all they do.

About the Role:

We Care Senior Care is hiring Recruiter Associate to support caregiver recruiting, hiring, and retention for our growing senior care team.

This is a full-time, in-office, KPI-driven recruiting role . Success requires high-volume outbound calling , consistent follow-up, and accountability to recruiting and retention metrics . If you are motivated by goals, numbers, and measurable results, and enjoy working with people, this role may be a strong fit.

This is a staffing and recruiting position , not a general HR role.

Benefits

- Competitive Pay

- Flexible Schedule

- Health, Dental & Vision Insurance

- Paid Time Off

- 401(k) with Company Match

- Paid time off (vacation, holidays, birthday)

- Employee referral program

- Full-time, stable, in-office position

Key Responsibilities

- Make daily outbound calls to applicants (phone-based recruiting / smile and dial)

- Screen, interview, and hire caregivers efficiently

- Track and meet recruiting KPIs (calls, interviews, hires)

- Conduct performance conversations and retention follow-ups

- Support caregiver engagement and reduce turnover

- Respond to employment inquiries via phone, email, and walk-ins

- Schedule and conduct interviews (in-person and phone)

- Complete background checks, drug screens, references, and onboarding steps

- Maintain accurate applicant and employee records in the ATS

- Conduct caregiver check-ins, annual reviews, and performance conversations

- Address attendance, performance, and retention issues professionally

- Partner with scheduling to improve utilization and caregiver retention

- Meet expectations for staffing metrics (hiring volume, turnover, utilization)

- Represent Home Instead in the Stevens Point community

Qualifications

- Experience in recruiting, staffing, HR support, sales, or call-center roles preferred

- Comfortable with phone-heavy, outbound calling environments

- Results-driven and accountable to metrics

- Strong communication and relationship-building skills

- Organized, dependable, and able to manage multiple priorities

- Ability to handle performance conversations with professionalism and respect

Our Culture

Home Instead operates with a people-first culture rooted in Love(v), love as a verb. Our one and only core purpose is to teach others about Love(v) through our eight attributtes: patience, kindness, humility, selflessness. respectfulness, forgiveness, honesty, and commitment, paired with accountability and clear expectations . We believe strong culture and strong results go hand in hand.

We Care Senior Care/Home Instead is proud to be an Equal Opportunity Employer.