Data & Operations Assistant

Please note, this is a Fixed Term Contract until January 2028

The Data & Operations Assistant partners closely with the Business & Data Analysts to ensure the effective management of product data, reporting and system processes within a fast-paced retail environment. This role will help to shape smarter processes and solve cross-functional challenges that drive efficiency and business success.

The role includes using Microsoft SQL Server, Microsoft PowerBI, Databricks and Microsoft SQL Server Reporting Services to extract insights, support cross-functional communication, and grow into a subject matter expert in our internal systems.

Role Responsibilities

Product Data & System Management

- Support the end-to-end setup of new brand systems set up as part of a fast-moving, high-impact project.
- Manage the product exclusion summary within the Next Product System (NPS), conducting weekly checks of item exclusions on the GB website.
- Oversee requests and issues from wider functions within Asana, ensuring a timely resolution and clear ownership of issues.
- Supporting Business and Data Analysts with price promotions for multiple partners, ensuring accurate setup and timely execution.
- Act as a subject matter expert for relevant systems, ensuring best practices are followed and providing guidance to product teams.
- Manage system structure maintenance across departments.

Data Management & Reporting

- Support the development of SQL and Databricks datasets and reports for internal team processes and wider business analysis.
- Contribute to reporting and operational tasks using Power BI.
- Build, maintain, and manage Microsoft SQL Server Reporting Services reports.

Process Improvement & Documentation

- Maintain and update the Reporting & Operations dates and deadlines in Asana to provide visibility of key milestones.
- Communicate key dates, process updates, and operational changes clearly across the business.
- Liaise with stakeholders within NEXT, providing business context and informed decision-making to optimise system support and enhancements.
- Proactively seeking process improvements with the support of the Business & Data Analysts.

Technical Requirements

- Proactive, forward-thinking approach with the confidence to challenge existing processes constructively.
- Strong analytical and problem-solving capabilities to understand functionality and identify improvements.
- Excellent time management and prioritisation skills.
- Strong interpersonal skills with the ability to build effective working relationships.
- Clear and professional written and verbal communication skills.
- Comfortable working in a fast-paced, high-pressure environment.

Desirable Skills

- Familiarity with Microsoft SQL Server and basic SQL querying.
- Exposure to Power BI or other data visualisation/reporting tools.
- Experience with SQL Server Reporting Services (SSRS) is beneficial.
- Comfortable using Microsoft Excel and Google Workspace.