About this role
This is a hands-on analytical and advisory role — not a people-management position. The successful candidate will be a self-directed contributor capable of driving clarity and alignment across cross-functional and cross-regional teams without formal authority.
Required
• Bachelor's degree in Business, Information Systems, Engineering, or related field (or equivalent experience).
• 6–10+ years of experience in business analysis, IT business partnering, or technical program/product management (commensurate with GSR 8 level).
• Demonstrated experience documenting complex, end-to-end business processes and workflows.
• Experience working directly with both business stakeholders and technical/architecture teams to define and evaluate solutions.
• Strong analytical, process-mapping, and problem-structuring skills.
• Excellent written and verbal communication skills; ability to tailor messaging for executive, business, and technical audiences.
• Fluency in Spanish and English (business-level proficiency required for regional and global collaboration).
• Proven ability to operate independently and drive outcomes as an individual contributor without direct reporting authority.
Preferred
• Experience in the automotive industry, particularly within Retail or Wholesale/Distribution Credit business functions.
• Familiarity with industry-standard business and IT platforms relevant to retail/wholesale operations.
• Experience evaluating build-vs-buy or COTS (commercial off-the-shelf) product options, including fit-gap analysis and total cost of ownership considerations.
• Working knowledge of process modeling tools and methodologies (e.g., Visio, BPMN, Lucidchart).
• Experience working within a matrixed, global organization spanning multiple regions and time zones.
COMPETENCIES
• Business Acumen – Deep understanding of Retail and Wholesale business dynamics and how they translate into system and process needs.
• Analytical Rigor – Ability to break down complex, ambiguous business problems into structured, actionable insights.
• Stakeholder Influence – Ability to build trust and drive alignment across business, architecture, and IT without formal authority.
• Communication & Documentation – Clear, precise documentation and presentation skills across audiences and languages.
• Strategic & Future-Oriented Thinking – Ability to balance current-state realities with future-state ambition and feasibility.
• Regional & Cultural Fluency – Strong understanding of the Mexico business environment combined with the ability to represent regional needs within a global organization.