Risk CRM Analyst

Growe TalentsWarsaw, MazoviaOn-siteFull-timeMid level, 2–5 yearsListed 1 hour ago

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About this role

Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.

Perfect for those who aim to:

- Monitor CRM and promotional activities from a risk perspective;

- Review campaign mechanics and identify potential issues before launch;

- Analyze user behavior and data to detect unusual patterns and anomalies;

- Investigate risk-related cases and prepare clear findings and recommendations;

- Work with BI reports and internal data to support day-to-day risk analysis;

- Collaborate with CRM, Affiliate, and other internal teams to address identified issues and improve processes;

- Support ongoing reviews of current risk procedures and suggest areas for improvement.

Experience you’ll need to bring:

- 1+ year of experience in iGaming, preferably in Risk, Fraud, KYC, CRM, VIP, Customer Support, or a related area;

- Good knowledge of Excel and experience working with reports or operational data;

- Understanding of bonuses, promotions, user behavior, or risk-related processes will be a plus;

- Intermediate English or higher.

It's a perfect match if you have those personal features:

- Analytical mindset and attention to detail;

- Proactive and quick to react;

- Clear communication skills;

- Ability to learn quickly and work independently.

Our clients offer competitive benefits to support your professional and personal growth, including:

- Health & Wellness Focus;

- Global Medical Coverage;

- Growth Opportunities;

- Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);

- Performance-Driven Rewards;

- Dynamic Work Environment.

Apply, and let your growth journey begin.