About this role
Growe welcomes those who are excited to:
- Monitor CRM and promotional activities from a risk perspective;
- Review campaign mechanics and identify potential issues before launch;
- Analyze user behavior and data to detect unusual patterns and anomalies;
- Investigate risk-related cases and prepare clear findings and recommendations;
- Work with BI reports and internal data to support day-to-day risk analysis;
- Collaborate with CRM, Affiliate, and other internal teams to address identified issues and improve processes;
- Support ongoing reviews of current risk procedures and suggest areas for improvement.
We need your professional experience:
- 1+ year of experience in iGaming, preferably in Risk, Fraud, KYC, CRM, VIP, Customer Support, or a related area;
- Good knowledge of Excel and experience working with reports or operational data;
- Understanding of bonuses, promotions, user behavior, or risk-related processes will be a plus;
- Intermediate English or higher; Ukrainian for daily communication.
We appreciate if you have those personal features:
- Analytical mindset and attention to detail;
- Proactive and quick to react;
- Clear communication skills;
- Ability to learn quickly and work independently.
We are seeking those who align with our core values:
- GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;
- DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;
- BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.