Area Manager (Hebron, KY)

PatternKentucky, United StatesOn-siteFull-timeStaff, 8–12 yearsListed 2 days ago

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About this role

This is a full time role and will work on-site at our warehouse in Hebron, KY. The schedule is Sunday-Wednesday 7pm-5:30am.

Responsibilities

- Lead team of supervisors and warehouse staff of up to 220 on assigned shift to hit productivity, quality, safety, and ship on time targets

- Partner directly with the General Manager, Assistant General Manager, and Operations Managers to support teams to meet business goals

- Engage with team during shift to promote positive culture and maintain high levels of quality, safety, and performance

- Ability to shift plan and labor share in accordance with daily goals and order numbers

- Facilitate open communication between shifts to ensure teamwork to achieve common goal

- Provide direction to supervisors and leads in department and across shifts to ensure changes/updates in policy and procedure are communicated

- Tracking attendance and approving timecards for associates

- Coaching, training, and re-training associates on labeling/packaging procedure

- Resolving employee relations matters and conflicts, working with HR to develop sustainable solutions

- Monitor productivity and make recommendations to reach and exceed metrics

- Administer progressive discipline due to employee behavioral/productivity issues

- Help contributors understand and connect to our vision, mission, strategy, and business priorities

- Ensure the safety of all team members by teaching, promoting, and exemplifying safety guidelines

- Manage leads to ensure they are working closely with team members by training, coaching, and problem-solving issues with orders (if applicable)

- Uphold company policies and professional workplace behavior by leading by example

- Problem solving in real time using counting and basic math

- Familiar with Warehouse Management Software to track and solve problems with orders

- Work cooperatively with other managers, supervisors, coordinators, and leads

- Ability to have a flexible schedule and come in outside of normal working hours to provide coverage for management staff when needed

Qualifications

- Minimum of 1 years of operations experience in a warehouse/distribution, logistics environment

- 3-5 years in supervisory role, preferably with a focus in a distribution center/warehouse environment

- Able to maintain confidentiality

- Familiar with Warehouse Management Software to track and solve problems with orders

- Must be able to display effective communication to associate, management and executive staff members

- Prior experience creating and executing a shift plan

- Understanding of basic math and excel formulas

- Understands how important process control is to the business

- Flexible- Embraces Change

- Problem Solver

- Proficient use of Microsoft Office, including Excel, as well as Google Suite, Gmail

- Previous experience/knowledge of Workday preferred

- Ability to follow procedure, practice sound judgment and practice a fair and consistent management style

- Comfortable working and communicating with a diverse employee demographic

- Excellent multi-tasking skills with the ability to prioritize

Physical Demands

- Ability to walk or stand for 8-10 hours

- Ability to lift up to 50 lbs by hand

- Pallet jack experience (electric or non-electric)

- Pull, push, bend, kneel, crouch

- OT required during peak season (25-30% of the time)

Benefits

- Medical PPO and HSA with employer match plan options

- Dental, Vision, STD, Supplemental Insurance plans

- Company Paid LTD and Life Insurance

- 401K match - Match 100% up to 3% and 50% from 3.1% - 5%

- 4 weeks of PTO, accrued semi monthly

- 8 company paid holidays

- Paid bereavement

- Stocked marketplace with late-night meal options

- Product Giveaways