About this role
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
An urban retreat in the heart of the Mile High city. Plan a getaway at our elevated mountain metropolis. Explore a variety of sporting events and concerts across the Mile High City, feel the warmth of family-friendly performing arts classics or hit the slopes just a short drive away from Four Seasons Hotel Denver. Stay in for the quiet nights with 24-hour room service, savour locally sourced ingredients prepared by classically trained chefs, slip into bliss with handcrafted cocktails at EDGE Restaurant & Bar or unwind at our spa with a selection of rejuvenating treatments.
BASIC PURPOSE:
A Security/Safety Officer is an employee whose first duty is to assist the Director of Security and the Security staff in the safe and orderly administration of the Resort. Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. Works harmoniously and professionally with co-workers and supervisors
ESSENTIAL FUNCTIONS:
1) Perform dispatching duties within the Security office to include report writing, key distribution, daily shift log, answering telephone calls, monitoring the Simplex fire alarm system and viewing the closed-circuit television monitors.
2) Perform at least two patrols of the property on foot – to include all buildings, public areas, pools and guest bungalows. Document safety hazards throughout the resort.
3) Respond to medical calls involving guests, visitors or employees on the property. Respond to fire alarm calls in the guest rooms, restaurants and public/back of the house buildings.
4) Respond to locked out guest calls or employee key entries into secure buildings or the storeroom after purchasing hours. Repair malfunctioning door locks and in room safes. Respond to Noise or smoking complaints.
5) Collect, log and distribute lost and found left by guests or visitors on the property. Perform bag checks of employees leaving property.
NON-ESSENTIAL FUNCTIONS:
1. Assist Security Rovers, Greeters or other departments when the need arises.
KNOWLEDGE AND SKILLS:
Education: High School diploma
Experience: Previous Security experience in a hotel environment preferred,
Skills and Abilities: Requires reading, writing and oral proficiency in the English language, must have working knowledge of Microsoft Windows, Word, Excel, First Responder Certification a plus, Security Officer License Required (as required by the State of Colorado)
Number of Employees Supervised: Zero
Hours required: 8-hour shift; scheduled days and time may vary based upon departmental need.
Comprehensive Benefits
- Hourly rate $24.72
- Medical, dental, and vision insurance
- Paid Time Off and Vacation Pay
- 401k participation with company matching program
- Complimentary stays at Four Seasons worldwide, subject to availability
- Discounted RTD Flex Pass
- Complimentary shift meal prepared by the culinary team
- Complimentary cleaning of employee uniforms
- Anticipated to hire someone by October 12, 2026
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal