Operations Program Manager 4

The OCI Data Center Build and Deployment organization is seeking a highly motivated and experienced Planning and Deployment Coordinator (PDC) to plan, coordinate, and enable the successful delivery of new data center capacity across multiple locations.

The PDC serves as the critical planning and technical-readiness function between program management, engineering, low-voltage vendors (LVVs), and Data Center Build and Deployment Engineers. The role owns the upfront technical and operational review of deployment projects, ensuring requirements are complete, accurate, executable, and ready for field implementation.

By identifying design gaps, material issues, dependencies, risks, and omissions before work reaches the data hall, the PDC enables field engineers to remain focused on execution, vendor oversight, validation, testing, troubleshooting, and capacity delivery.

The successful candidate will combine deep low-voltage infrastructure knowledge, strong project-management capabilities, technical deployment experience, and effective vendor and stakeholder management.

Required Qualifications & Experience

· 5+ years experience with data center, telecommunications, or low-voltage infrastructure deployments.

· 5+ years of structured cabling infrastructure experience, including copper and optical fiber deployment methodologies and industry best practices.

· Demonstrated ability to review and validate technical deployment documentation, including cut sheets, patching matrices/schedules, Bills of Materials, rack layouts, and hardware requirements.

· Knowledge of network infrastructure, connectivity, networking layers, and testing and validation methodologies.

· Experience coordinating or managing low-voltage vendors and contractors in complex deployment environments.

· Strong project-management skills, including project scoping, scheduling, dependency management, resource planning, risk management, and critical-path management.

· Demonstrated ability to manage multiple concurrent projects and prioritize effectively as requirements and business needs change.

· Strong analytical and problem-solving skills with the ability to identify risks and gaps before affecting delivery schedule.

· Strong written and verbal communication skills with the ability to clearly communicate technical issues, project status, risks, and required actions to both technical and non-technical stakeholders.

· Demonstrated ability to operate independently while effectively coordinating across multiple teams and stakeholders.

Core Competencies

Planning & Execution: Effectively manages multiple moderately complex deployment activities, establishes clear priorities, monitors milestones and dependencies, and adjusts execution plans as resources, requirements, or schedules change.

Technical Excellence: Applies strong data center and low-voltage infrastructure knowledge to validate deployment requirements, identify technical gaps, and ensure projects are ready for successful field execution.

Ownership & Problem Solving: Proactively identify risk mitigation and project blockers, performs structured analysis, drives issues toward resolution, and escalates appropriately with recommended solutions rather than simply identifying problems.

Collaboration & Stakeholder Management: Builds effective partnerships across technical teams, program management, vendors, and business stakeholders. Establishes clear expectations, communicates proactively, and develops trust through consistent execution and follow-through.

Vendor Management: Establishes clear expectations with vendor partners, monitors execution and quality, identifies gaps, and drives accountability for commitments and corrective actions.

Continuous Improvement: Identifies opportunities to simplify, standardize, and automate deployment processes. Develops repeatable mechanisms that improve quality, efficiency, predictability, and delivery velocity.

Continuous Learning: Maintains current knowledge of data center technologies, deployment methodologies, tools, and industry best practices. Seeks feedback and applies lessons learned to improve future execution.

Knowledge Sharing & Development: Shares technical and operational knowledge across the organization, coaches less-experienced team members, contributes to best practices, and participates in candidate interviews and talent development activities.

Success in the Role

Success in this role is demonstrated by the ability to consistently deliver deployment-ready projects to field engineering teams with accurate requirements, validated technical documentation, clear execution plans, identified dependencies, and mitigation risks.

The PDC should reduce the amount of planning and administrative work performed by Data Center Build and Deployment Engineers, allowing field engineers to focus on data-hall execution and technical vendor oversight. Ultimately, the role contributes to faster capacity

delivery, fewer field-discovered issues, improved vendor execution, reduced rework, and more predictable data center deployments.