Dispatcher

Position Summary:

The Flight Dispatcher plans for the safe and efficient operation of each JetBlue flight in compliance with Federal Aviation Regulations (FAR) and Company guidelines. The Dispatcher specifies and communicates conditions such as fuel required, alternate airports and any aircraft restrictions. The Dispatcher formulates operating plans and communicates them to the System Operations team.

Essential Responsibilities:

- Flight planning for safe and efficient routes of flight, including fuel requirements, alternate airports, and aircraft restrictions

- Brief Captains on potential hazards, delays, runway construction, and curfews

- Ensure takeoff and landing parameters are met

- En route flight following until completion of flight

- Proactively prepares for and manages irregular operations

- Ensure compliance with all requirements of Federal Air Regulations and Company procedures

- Other duties as assigned

Minimum Experience and Qualifications:

- High School Diploma or General Education Development (GED) Diploma

- Valid Federal Aviation Administration (FAA) Aircraft Dispatcher Certificate

- Two (2) years Aviation experience

- Exceptional communication skills with complete fluency in written and spoken English

- Must successfully complete an English language fluency assessment

- Maintain FAA required Dispatch duties including cockpit exposure

- Strong analytical abilities and interpersonal skills

- Highly organized and focused with the ability to prioritize tasks

- Excellent communication skills

- Strong attention to detail

- Ability to think critically and to work under pressure in a team environment

- Available for overnight travel (20%)

- Must pass a pre-employment drug test

- Currently in possession of a valid Passport with the ability to travel in and out of the United States

- Must be legally eligible to work in the country in which the position is located

- Authorization to work in the US is required, this position is not eligible for visa sponsorship

Preferred Experience and Qualifications:

- Bachelor’s Degree

- Two (2) years Dispatch experience

- Two (2) years JetBlue SOC experience

Crewmember Expectations:

- Regular attendance and punctuality

- Potential need to work flexible hours and be available to respond on short-notice

- Able to maintain a professional appearance.

- When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft

- Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun

- Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards

- Identify safety and security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))

- Adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls

- Upholding JetBlue’s safety performance metric goals and understanding how they relate to their duties and responsibilities

- The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position .

Equipment:

- Computer and other office equipment

Work Environment:

- Flexible hours/shift work required to cover operation twenty four (24) hours a day and seven (7) days a week

Physical Effort:

- Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Compensation:

- The base pay range begins at $42.21. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.