Wellness Attendant

Job Description
Job Title: Wellness Floor Attendant- Opening hours and occasional evenings
Position Summary
The Wellness Floor Attendant is responsible for creating a welcoming and safe environment in the Wellness Center. This role supports members and guests by providing basic equipment guidance, maintaining cleanliness, and ensuring adherence to safety policies.
Essential Functions
• Greet and engage members and guests in a friendly, professional manner 
• Provide basic orientation to fitness equipment and wellness center layout 
• Monitor the wellness floor to ensure safe and appropriate use of equipment 
• Enforce wellness center policies, including age guidelines and safety standards 
• Maintain cleanliness of equipment and workout areas throughout shift 
• Conduct regular walkthroughs to identify and report maintenance or safety concerns 
• Respond appropriately to incidents and seek support when needed 
• Assist in promoting wellness programs, classes, and services as appropriate

YMCA Competencies
Mission & Community Oriented
Demonstrates YMCA values and provides a welcoming environment for all members.
People Oriented
Builds positive relationships and communicates effectively with members and staff.
Results Oriented
Supports a safe, clean, and positive member experience.
Personal Development Oriented
Shows willingness to learn and grow in the role.
Qualifications
• Friendly, approachable, and customer service–focused 
• Basic understanding of fitness equipment preferred (training provided) 
• Ability to communicate with individuals of all ages and abilities 
• CPR/AED certification required within 30 days of hire 
• Must be reliable and able to work independently

Physical Demands
• Ability to stand and walk for extended periods 
• Ability to lift light equipment and assist with basic setup/cleaning 
• Ability to respond quickly in emergency situations