Yard and Customer Service Associate

Yard and Customer Service Associate
College Station, TX

Red River Brick, a premier brand of the General Shale network in the Southwest U.S., is seeking a Yard and Customer Service Associate to join our College Station, TX facility. This role is ideal for a customer-focused professional who is eager to develop in-depth knowledge of our products while supporting both customers and the sales team in the office and the yard.

Key Responsibilities:

- Provide inside sales support and exceptional customer service

- Process orders, invoicing, and cash sales

- Answer incoming calls and respond to customer inquiries

- Enter and maintain accurate data in the SAP system

- Coordinate with dispatch to schedule truck deliveries (dispatch experience a plus)

- Collaborate closely with the outside sales team

- Perform manual handling of product as needed

- Assist customers and drivers in the brick yard with order pickups

- Operate a forklift to load and unload materials safely and efficiently

- Maintain a clean, organized, and safe yard environment

Qualifications:

- 2–5 years of customer service and/or inside sales experience

- Associate or Bachelors degree in Business, Marketing, or a related field preferred

- Strong computer skills; SAP experience a plus

- Excellent written and verbal communication skills

- Self-motivated, organized, and able to manage multiple priorities

- Previous forklift experience or ability to become certified preferred

- Willingness to work both in an office setting and outdoors in a yard environment

What We Offer:

- Salary Range: $40,000 - $50,000

- Comprehensive benefits package

- Schedule: Monday - Friday, 8:00 AM - 5:00 PM