Surgical Scheduler - Cardiology, Stamford

The Surgical Scheduler schedules all surgical cases. When needed pre-certifies patients for surgery. Maintains communication with OR scheduling staff, patients, and providers.

Schedule: 8am - 5:30pm fully onsite in Stamford, CT. Flexibility required to provide coverage at our secondary locations in Norwalk, Darien, New Canaan, and Greenwich as needed.

Why You’ll Love Working Here:
• Work-Life Balance: Monday–Friday schedule, (no nights, no weekends!)
• Comprehensive Benefits Effective Day One of Employment: Medical, dental, and vision coverage
• Generous Paid Time Off to recharge and enjoy life outside of work (21 days)
• Retirement Savings Plan with employer contributions
• Career Growth Opportunities within a leading healthcare system
• Supportive Team Environment focused on collaboration and patient care

If you’re ready to make a difference and grow your career in healthcare, apply today and join a team that cares for you as much as you care for patients!

MAJOR ACCOUNTABILITIES/CRITICAL RESPONSIBILITIES:

- Schedule surgery for all patients as necessary. Schedule post-operative appointments and enter into the physician’s schedule.
- Provide the patient with pre-operative instructions and answer any outstanding questions or concerns the patient may have regard the procedure as appropriate.
- Books surgeries for all patients (inpatient and outpatient) when the doctors are scheduled to be in the OR as appropriate.
- Collaborates with the Stamford Hospital Scheduling department to book all procedures Per protocol
- Review all CPT / ICD 10 codes with physicians for booking sheets.
- Write pre-operative request and fax to PCP or specialist as appropriate requested physician.
- Receive & Review pre-operative testing & history and physical from requested PCP’s or specialist as appropriate physician’s office and submit to pre-admissions department for review.
- Enter encounter into physician schedule.
- Scan all appropriate documentation including testing into patients medical record.
- Call insurance company for verification of CPT / ICD 10 codes for prior authorization.
- Document prior authorization in patients’ medical record.
- Receive and answer telephone calls from patients, regarding questions about surgery times and/or cancellations.
- Book all x-ray localizations with Central Scheduling (Radiology) for patients having breast excisions. As appropriate to specialty.
- Book Sentinal Node injections with Central Scheduling (Radiology) to coordinate with Lymph Node procedures as appropriate to specialty.
- Coordinate surgeries with other physician offices for shared surgeries.
- Call PCP or specialist as appropriate requested physician office for patients to book the pre-operative clearance visit when possible.
- Call PCP’s specialist as appropriate requested physician office to follow up on medical clearance and testing for surgeon’s review if not received in specified timeframe according to current protocol.

QUALIFICATIONS/REQUIREMENTS

- HS Diploma or equivalent required.
- Excellent telephone skills.
- Excellent customer service / communication skills.
- 2 years previous experience in a similar position preferred.