Certification Coordinator

Job Profile:
Athletics Compliance Specialist 2

Job Family:
Athletics Compliance

Time Type:
Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:
Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Collaborates with the athletic compliance team to administer NCAA and conference compliance for intercollegiate athletic programs. Supports in monitoring and adherence to NCAA and conference rules, regulations, and eligibility requirements for student athletes. Supports the preparation of compliance documentation, coordinates actions related to violations

Job Description:

Position Salary Range:

- $54,000 - $57,000 per year; offer dependent on experience

University Registrar Services seeks a Certification Coordinator to support academic records management, degree progress evaluation, academic policy, and student records compliance, with a focus on athletic certification. This role maintains and reviews academic records, applies university policy, supports FERPA compliance, and ensures compliance with institutional, conference, and NCAA eligibility standards for student-athletes.

Working closely with Sun Devil Athletics, the Faculty Athletics Representative, and campus partners, the Certification Coordinator serves as the university's primary academic certification specialist for student-athletes — ensuring accurate records, evaluating degree progress, interpreting eligibility requirements, and maintaining audit-ready certification processes.

The Coordinator also supports broader Registrar functions, including FERPA compliance and records integrity — tracking and documenting FERPA-related requests and compliance matters, and assisting with identity theft and suspected fraud cases involving student records, working with university partners to ensure these are documented, researched, and resolved per policy.

Essential Duties:

- Maintain accurate academic records — enrollment status, degree audits, graduation progress, certifications — in student information systems.
- Review academic records, degree audits, enrollment history, transfer coursework, and progress-toward-degree requirements.
- Facilitate end-to-end NCAA certification, ensuring timely, accurate eligibility determinations for student-athletes across 26 teams ahead of competition deadlines.
- Apply university policy, ABOR requirements, Big 12 regulations, and NCAA legislation to determine academic eligibility.
- Serve as primary liaison between University Registrar Services and Sun Devil Athletics on certification matters, working with Athletics staff, the FAR, and other partners.
- Ensure certification decisions are fully documented and audit-ready; prepare certification spreadsheets, eligibility reports, and supporting documentation.
- Prepare institutional, conference, and NCAA reporting, including APR, GSR, and eligibility reporting.
- Review undergraduate graduation applicants for Moeur Award eligibility.
- Track documentation for FERPA matters — requests, incidents, reviews, resolutions, outcomes.
- Support review of identity theft and fraud matters involving student records — documentation, case tracking, research, coordination with partners.
- Collaborate on cross-functional projects supporting Registrar operations, compliance, student persistence, and degree attainment.
- Perform intricate duties requiring attention to detail, timeliness, professionalism, tact, diplomacy, discretion, and sound judgment.
- Perform other duties as assigned.

Desired Qualifications:

- Experience in a registrar's office, student records, degree audit, enrollment or graduation services, academic advising, athletics compliance, or related higher ed setting.
- Experience interpreting academic policy and complex eligibility/compliance requirements.
- Experience reviewing records and making determinations per established policy.
- Knowledge of NCAA eligibility regulations — progress-toward-degree, transfer eligibility, athletics compliance.
- Knowledge of FERPA and student records privacy, including handling sensitive/confidential information.
- Experience with compliance case tracking, records requests, incident documentation, or fraud review.
- Experience with degree audit systems, student information systems, reporting tools, and data platforms.
- Experience with data tracking, reporting, and database management.
- Strong analytical and problem-solving skills with meticulous attention to detail.
- Ability to analyze complex information and clearly communicate decisions to stakeholders.
- Ability to manage competing priorities and adapt to shifting deadlines.
- Professionalism, discretion, sound judgment, and appropriate handling of confidential information.
- Customer service experience in collaborative or high-volume environments.
- Proficiency with Google Workspace, Microsoft 365, and relevant data platforms.
- Evidence of ability to clearly communicate to perform essential functions.

Working Environment:

Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse. Required to stand for varying lengths of time and walk moderate distances to perform work. Occasional bending, reaching, lifting, pushing and pulling up to 25 pounds. May be required to perform tasks in the field within and/or across University campuses.

This position is not eligible for sponsorship by the Office of University Registrar Services; therefore, the applicant must be eligible to work in the U.S. without sponsorship. Subject to ASU policy and dean or vice president-level approval, this position may be eligible for a hybrid work arrangement where employees spend a minimum of 60% of their regular work week at the Tempe campus.

Department Statement:

In support of the university’s mission and goals, Academic Enterprise Enrollment advances awareness of Arizona State University as the New American University through data-informed strategies that enroll and support a student population reflective of its vision across campus and digital immersion environments. AEE brings professionalism and discipline to the formulation of enrollment strategy and the refinement of enrollment processes and is an effective collaborator with our college and school colleagues and other enrollment partners within the Academic Enterprise, the Knowledge Enterprise, the Learning Enterprise and EdPlus. AEE comprises the following units: Academic Enterprise Communications; Academic Enterprise Enrollment Solutions; Admission Services; Financial Aid and Scholarship Services; the International Students and Scholars Center; the Pat Tillman Veterans Center; Technology and Data Solutions; and University Registrar Services.

Academic Enterprise Enrollment core values:

- Make the human connection: We commit to listen, offer empathy and show compassion.
- Drive success with teamwork: We solve problems with collaboration and creativity.
- Promote a thriving community: We recognize work-life balance and embrace our individual differences.
- Go above and beyond: We share our time, talents and expertise to make an impact in all that we do.
- See the extraordinary through our efforts: We support those who are pursuing their dreams.
- Lead with respect and positive intent in every situation: We communicate openly, genuinely and with transparency.

ASU offers an array of employee benefits, including reduced tuition for employees, their spouses and dependents; competitive rates for health and life benefits; a wellness program; disability and leave program; paid holidays; and retirement programs. Visit https://cfo.asu.edu/hr-benefits for further details, as well as https://cfo.asu.edu/hr-applicant for a message from ASU President Michael M. Crow to future ASU employees.

Driving Requirement:
Driving is not required for this position.

Location:
Campus: Tempe

Funding:
No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub .

To be considered, your application must include all of the following attachments:

- Cover letter
- Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf . You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources .

ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASU   Compensation Estimator

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:
This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.