Special Assets Portfolio Manager

Rockland TrustMassachusetts, United StatesOn-siteFull-timeStaff, 8–12 yearsListed 2 hours ago

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About this role

Rockland Trust is a full‑service commercial bank and financial services company committed to helping our neighbors reach their financial goals. Founded in 1907 and headquartered in Massachusetts, we proudly serve individuals, families, and businesses throughout New England with a strong emphasis on personal relationships, local decision‑making, and community impact.

With a broad range of banking, wealth management, and investment solutions, Rockland Trust combines the resources of a growing financial institution with the personalized service of a community bank. Our long‑standing philosophy— Where Each Relationship Matters® —guides how we work with our customers, colleagues, and communities every day.

At Rockland Trust, our employees are at the heart of our success. We foster a collaborative, inclusive, and values‑driven culture that encourages professional growth, innovation, and work‑life balance. We are deeply committed to community involvement, financial education, and creating a workplace where individuals can build meaningful, long‑term careers.

Rockland Trust is currently seeking a Special Assets Portfolio Manager to join our Special Asset Group. The incumbent, whose role is “credit orientated” reports to the SAG Manager and is accountable to the Chief Credit Officer. The SAG Officer will utilize their credit skills to underwrite and manage a portfolio of criticized loans for both C&I and Real Estate loans. The incumbent will work with Special Assets/workout officers that service a wide variety of criticized commercial loans. Will assist the SAG Manager on specific projects as requested from the SAG Group.

Essential Functions:

- Working with workout officers, manage and maintain an assigned portfolio of classified assets.
- Preparation of loan packages for loan restructure approval, including submission to Special Asset Committee.
- Prepare credit analysis in accordance with LUAG for existing relationships with special emphasis on loan restructuring and risk mitigation.
- Assists workout officers in the preparation of Watched Asset Reports & Classified Assets Reports as needed.
- Assist REO officer in preparation of OREO asset and reconciliation reports, bid strategies, and other tasks as needed.
- Follow up on loan delinquencies as instructed by Loan workout officers.
- Maintain timely renewals of loan maturities for assigned portfolio of criticized assets.
- Monitors current loans and credit lines to ensure compliance with terms.
- Monitors and maintain tracking of existing loans for covenant compliance.
- Facilitate borrower financial reporting submissions to Bank
- Review and recommend accurate relationship risk ratings on an ongoing basis.
- Ensure the timely completion of credit file updates
- Acting as a liaison between workout officers and attorneys, customers, consulting groups, appraisers, etc.
- Collaborate in coordinating pre-closing activities.
- Assisting in the resolution of customer inquiries and problems.
- Assisting the officers with operational/administrative issues.
- Possess a working knowledge of the Horizon system & BI Reports.

Core Competencies:

- Will act as a Liaison between the SAG team and the Credit Administration, Loan operations and servicing groups.
- Ability to communicate with existing loan customers as needed to obtain information concerning their business, needs, abilities and earnings to determine risk mitigation strategies to prevent losses for the bank.
- The candidate shall posses the ability to make restructuring and risk mitigation strategies to prevent bank losses, which are based on their analysis of the business’ financial condition, cash flow, capacity, collateral and its ability to repay

Qualifications:

- Bachelors Degree in Business, Accounting, Finance, Economics or equivalent
- Previous experience in servicing distressed portfolios of commercial loans.
- 2+ Years of prior Commercial Credit Analysis experience
- Formal Credit Training highly preferred

Benefits & Culture

Our goal is to offer our colleagues the most generous benefits package possible. We provide a comprehensive suite of benefits designed to support your health, financial security, and overall, well‑being. Benefits include: competitive compensation with performance‑based incentive awards, health and dental insurance, a 401(k) and DC retirement plan, LTD and life insurance, paid vacation, day care reimbursement, tuition assistance for undergraduate and graduate programs, an award‑winning wellness program, and much more!

At Rockland Trust, you’ll find a respectful and inclusive environment where everyone has the opportunity to succeed. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Pay Transparency

Compensation for this role will be based on a variety of factors, including skills, experience, education, and internal equity. The salary range posted reflects the company’s good‑faith estimate of the range for this position at the time of posting. Actual compensation may vary. In addition to base salary, certain positions may be eligible for additional compensation, including commissions, incentive awards or stipends.

Accessibility & Accommodations

We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of their roles.

Core Competencies:

- Will act as a Liaison between the SAG team working with senior SAG PM and the Credit Administration, Loan operations and servicing groups.

- Assist in the communications with existing loan customers as needed to obtain information concerning their business, needs, abilities and earnings to determine risk mitigation strategies to prevent losses for the bank.

- The candidate shall understand the process as guided by SAG officers to make restructuring and risk mitigation strategies to prevent bank losses, which are based on their analysis of the business’ financial condition, cash flow, capacity, collateral and its ability to repay.

Qualifications:

- Bachelors Degree in Business, Accounting, Finance, Economics or equivalent

- Previous experience in servicing portfolios of commercial loans.

- 4 years of prior Commercial Credit Analysis experience

- Formal Credit Training preferred

Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Benefits include: Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning Wellness program and much more!

At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.