About this role
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
Location: Ascension Dell Children’s Medical Center, Austin, TX
Work Schedule: Emergency Department, Sunday – Tuesday 6pm – 6am & Wednesday 6pm – 12am
On call as needed
The Patient Access Coordinator will determine financial responsibility for adoptions and surrogates as well as making sure they are billed timely and properly. Work with attorneys, adoption and surrogate agencies as well as the family. Gather information to make sure billing information is correct. Make sure medical records are consolidated into the adoption/surrogate name through iCentra. Work with Identity Integrity team, HIM, Eligibility Counselors, and Social workers for the Hospitals to ensure a timely and correct consolidation takes place. for coordinating the daily operations of the assigned Patient Access areas. This person will also handle a variety of administrative and leadership tasks.
Responsibilities:
• Coordinate patient access activities, such as registration, billing, and scheduling
• Coordinate with Care management, such as adoptions, relinquishment forms, billing, and eligibility for UNR and SLC facilities.
• Assist management in establishing and implementing goals for the department
• Serve as a liaison between clinical and administrative areas to ensure sound working relationships and cooperative arrangements
• Assist in monitoring budgets, staffing levels, quality measures, and/or regulatory compliance
• Responsible for running various reports for management review and distribution as directed
• Collect, coordinate, update, prepare and maintain various types of data for assigned area(s): logs, graphs, spreadsheets, statistics, productivity, budget information, policies, procedures, and presentations
• Coordinate and assist management in processing contracts with outside vendors, business associate agreements, security acknowledgements and similar contractual agreements and documentation
• Assist in other responsibilities as needed
Required Qualifications:
• High School Diploma or Equivalent from accredited program
• At least three years of experience supporting hospital staff
• Ability to work with multiple lines of leadership
• Must have work experience with Microsoft office products including PowerPoint, Excel, Outlook and Word
• Excellent written and verbal communication skills
Desired Qualifications:
• Medical Terminology knowledge is preferred
• At least 3 years of experience supporting a Manager or Director in a Hospital setting
• Ability to record and transcribe meeting minutes
• Knowledge of revenue cycle, patient access, patient registration systems
For this US-based position, the base pay range is $20.48 - $27.54 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
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To learn more, visit: R1RCM.com
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