About this role
Overview
The Parts Specialist II provides counter service to Rochester Transit employees who need parts/equipment to perform their jobs. The Parts Specialist II will assist with inventory control, data entry in inventory systems, customer service, and may occasionally drive a MANCON vehicle to pick up parts. The Parts Specialist II demonstrates proficiency at sourcing parts, mastery of procedures, and exceptional customer service.
The compensation range for this position is $16.00 to $26.78/hourly. Placement within this range will be based on a combination of relevant experience, certifications, and/or demonstrated skills that align with the role requirements.
Responsibilities
Provide quality customer service to include but not limited to the following:
- Attention to detail
- Review, familiarize with and adhere to Policy and Procedures Manual
- Review, familiarize with and adhere to MANCON’s SOPs and Safety Manual
- Meet and greet customers
- Review supplied requisition forms to ensure they are properly completed (Signatures, timestamps, part numbers, descriptions and quantities)
- Answer questions regarding availability of parts
- Ask appropriate questions to ensure correct parts are researched and provided
- Inform customers when requested parts are available
- Maintain records of inventory, purchases, sales
Data Entry Requirements
- Assist in generating invoices for customer requisitions in the inventory system
- Assist in entry of vendor receiving documents in the inventory system
Inventory Management Requirements
- Assist in performing weekly inventory cycle counts
- Assist in performing counts during wall-to-wall inventories at site
- Identify and evaluate multiple suppliers to source parts at the best price-to-quality ratio.
- Build and maintain relationships with vendors; negotiate pricing, terms, and delivery schedules.
- Ensure timely delivery of parts to avoid operational delays.
Other Requirements
- Follow established guidelines for vehicle and equipment maintenance
- Provide 24-hour support at the RGRTA location during emergencies
- Assist with inventory research projects as requested
- Adhere to required procedures
- Participate in the SCM continuing training program
- Maintain a clean, organized, and secure environment
- Assist with other duties as assigned
- Uses training, knowledge and experience to research and solve day-to-day issues independently
Qualifications
- 1 year computer experience
- 24-hour availability
- Inventory experience
- Obtain and maintain a forklift license
- 3 years of experience with auto or heavy-duty truck parts
Preferred Qualifications
- P1 or P2 ASE Certification or 5 years procurement experience with auto or heavy-duty truck parts
## Physical Requirements
Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
## Essential Requirements
Driving, Lifting, Reaching, Sitting, Standing, Stooping, Walking
Physical Requirements Other
Work is mostly performed in storerooms and warehouses which may have uncontrolled temperatures and dirt/dust/damp conditions. Work is also performed in vehicles traveling to sites.