Agile Delivery Lead (Scrum Master / Release Train Engineer)

Agile Delivery Lead (Scrum Master / Release Train Engineer)

Position Purpose

As an Agile Delivery Lead, you will enable effective software delivery across multiple Agile teams supporting the Genius Enterprise POS platform. You will serve as a servant leader, delivery facilitator, and agile coach responsible for improving delivery predictability, organizational agility, transparency, alignment , and execution effectiveness across Product and Engineering.

Depending on business needs, you may directly support one or more Agile teams as a Scrum Master while also facilitating planning, dependency management, delivery governance, risk management, and continuous improvement activities across a broader portfolio of teams.

Responsibilities

- Facilitate coordination across multiple Agile teams, product pods, and delivery stakeholders.

- Identify , communicate, and help resolve delivery risks, dependencies, and impediments.

- Drive transparency through delivery metrics, health reporting, and executive-ready status communication.

- Support planning activities and help align team execution with evolving business priorities.

- Partner with Product, Engineering, Architecture, and Delivery stakeholders to improve execution effectiveness and organizational alignment.

- Coach teams in Agile, Lean, Scrum, and Kanban practices.

- Promote continuous improvement through retrospectives, metrics analysis, and delivery coaching.

- Help teams establish sustainable delivery practices appropriate to their level of Agile maturity.

- Serve as Scrum Master for one or more Agile teams as needed.

- Facilitate Agile ceremonies including planning, refinement, retrospectives, and daily coordination activities.

- Partner with Product Owners and Engineering Leads to improve backlog readiness, delivery predictability, and customer outcomes.

Skills

- Strong understanding of Agile delivery principles and practices.

- Ability to facilitate productive discussions across technical, business, and leadership stakeholders.

- Strong servant leadership mindset with the ability to coach individuals and teams toward improved delivery outcomes.

- Ability to adapt delivery approaches based on team maturity and business needs.

- Ability to identify , manage, and communicate risks, dependencies, and impediments.

- Strong organizational, planning, and stakeholder management skills.

- Ability to analyze delivery metrics and identify opportunities to improve transparency, predictability, and execution effectiveness.

- Ability to balance changing priorities within a fast-paced delivery environment.

- Ability to influence without direct authority.

- Excellent verbal, written, and presentation skills, including communication with executives and senior leaders.

- Solid technical foundation with the ability to quickly learn and understand applications and infrastructure .

- Ability to work effectively under pressur e.

Education/Certification

- Bachelor's degree in Business , Information Technology, Computer Science, Engineering, or related field; or equivalent combination of education and practical experience.

- Relevant Agile, Lean, Product Delivery, Project Management, or Technology certifications may be considered in lieu of portions of formal education requirements.

Experience  Required

- 3+ years of experience serving as a Scrum Master, Agile Delivery Lead, Release Train Engineer, Project Manager, Agile Coach, Product Owner, or related delivery role.

- Experience supporting Agile delivery teams in software development organizations.

- Experience facilitating team and cross-functional planning activities.

- Experience identifying , communicating, and helping resolve delivery risks, dependencies, and impediments.

- Experience working with Product, Engineering, and business stakeholders to improve delivery outcomes.

- Experience using Agile delivery tools such as Jira and Confluence.

- Experience applying Agile, Lean, Scrum, Kanban, SAFe , or similar delivery frameworks in a practical business environment.

- Experience creating and communicating delivery metrics, status reporting, and executive-level updates.

Preferred Experience

- Experience supporting delivery across multiple Agile teams or product areas.

- Experience facilitating cross-team planning, dependency management, or portfolio-level coordination activities.

- Experience coaching teams with varying levels of Agile maturity.

- Experience operating within large-scale enterprise software delivery environments.

- Experience supporting organizations that utilize Scrum, Kanban, Lean, SAFe , or hybrid delivery models.

- Experience working in payment processing, point-of-sale (POS), restaurant technology, retail technology, or other transaction-intensive environments.

- Experience supporting organizations undergoing Agile transformation or process standardization initiatives.

- Experience presenting delivery insights, risks, and recommendations to Director, VP, or Executive-level stakeholders.