About this role

Pay starting $17.00 and up based on experience

Help Create Experiences Where Kids and Families Thrive – Join Our Team as a Youth & Family Coordinator!

Position Summary

At the YMCA, we believe every child deserves a safe, welcoming place to learn, grow, and belong. As a Youth & Family Coordinator, you will help create engaging programs and positive experiences for children and families while supporting the team members who make those programs possible. This is a hands-on leadership role that combines direct work with children, staff support, program coordination, and administrative responsibilities. You will spend approximately 80% of your time providing direct service while helping ensure programs are safe, engaging, well-staffed, and aligned with YMCA standards.

What Success Looks Like

Successful Youth & Family Coordinators:

- Create a safe, nurturing, inclusive, and fun environment for children.

- Build positive relationships with children, parents, families, and team members.

- Lead by example while working directly alongside program staff.

- Support staff through onboarding, training, coaching, and ongoing feedback.

- Help programs run smoothly while maintaining appropriate staff-to-child ratios.

- Create engaging activities that encourage creativity, collaboration, and fun.

- Respond professionally and promptly to parent questions or concerns.

- Model the YMCA's mission, values, and commitment to serving all.

What You'll Be Doing

Youth Programming & Direct Service

- Spend approximately 80% of your time in direct service, actively working with children and supporting programs.

- Provide shift supervision and help ensure smooth day-to-day program operations.

- Create a nurturing and safe environment for all program participants.

- Lead structured and engaging activities that promote creativity, teamwork, and fun.

- Adapt activities based on children's ages, interests, and needs while maintaining program goals.

- Help maintain appropriate staff-to-child ratios.

- Support the successful onboarding of new children and families.

- Assist with planning, developing, and implementing youth and family events.

Team Leadership & Development

- Support the Director with training, supervising, and developing program staff and volunteers.

- Assist with recruiting, hiring, onboarding, and developing team members.

- Provide staff with ongoing feedback, coaching, guidance, and support.

- Assist with performance evaluations and corrective action when necessary.

- Help ensure programming and procedures are delivered consistently.

- Create a positive team environment focused on safety, inclusion, accountability, and quality.

Family & Community Engagement

- Build collaborative and positive relationships with parents and families.

- Respond to questions, concerns, and complaints in a timely and professional manner.

- Model strong relationship-building through YMCA Listen First practices.

- Support YMCA campaign efforts and donor engagement.

- Help create an environment where children and families feel welcomed, connected, and supported.

Program & Administrative Support

- Complete administrative responsibilities including recordkeeping, filing, forms, scheduling, and payroll.

- Ensure required program paperwork and documentation are completed accurately.

- Monitor program supplies and equipment and help coordinate necessary maintenance.

- Follow YMCA policies, procedures, and safety expectations.

- Use Office 365 and YMCA systems to support program operations.

- Perform other duties as assigned.

What You Should Know Before Applying

This is a hands-on position that combines leadership responsibilities with significant direct interaction with children. Youth & Family Coordinators aren't just overseeing programs—they are actively participating in them, supporting staff, engaging with families, and stepping in wherever needed to create a positive experience.