Front Desk Receptionist On-Call

The purpose of this position is: to receive visitors and telephone callers at the Tribal Center, determine the nature of their visit/call, and direct them to the appropriate person, telephone extension, or information; and to perform a variety of administrative duties to support office staff.

Duties Include:

- Answer all in-coming phone calls. Forward calls to employees extension. Take messages for executive and administrative staff.

- Greet all visitors in a professional and polite manner and direct where appropriate.

- Maintain a tidy reception area at all times.

- Maintain the van sign out book and keys.

- Check for returned kitchen/vehicle keys.

- Place recycling bins by road.

- Maintain room reservation system on the website.

- Maintain file of Kitchen Applications.

- Issue Kitchen key to individuals and maintain key sign out sheet.

- Print out the Kitchen/Gym schedule for maintenance.

- Prepare all outgoing mail by stamping, return receipt requested, certified, UPS or Fed Ex pickup.

- Prepare weekly memo for printing and distribution by hand delivery and email.

- Maintain reception kitchen area ensuring coffee and hot water are available at all times.

- Rout in-coming faxes.

- Maintain general supplies for copier, printer, fax and postage machines.

- Maintain complete file system for outside applications such as DSHS, Commodities, etc.

- Secure Main Tribal Center at end of day by locking doors, turning off lights and emptying coffee/water carafes.

- Page staff/visitors and make public announcements through phone system.

- Other duties as assigned.

Qualifications:

- Education/Experience: High School Diploma or Graduate Equivalency Degree (G.E.D.)

- Licensing/Certification: Must have a valid Washington State Drivers License.

- Personal/Computer Skills: Basic personal computer skills are required, as well as the ability to learn word processing, spread sheet and other software programs.

- Other: Strong customer service skills, excellent manners, professional image and strong initiative to help.

- Ability to work well with other Tribal staff and maintain positive public relations within and outside the community.

- Confidentiality is a must.

Physical Requirements:

- Regularly required to finger, handle, reach with hands and arms

- Frequently required to walk, sit, stand

- Occasionally required to lift and/or move up to 25 pounds

- Normal audio and visual acuity

Travel Requirements:

- Local, statewide and out of state travel may be required.