Lead Make Ready Technician (48802)

As a Lead Make Ready Technician, you oversee ongoing facility maintenance and repairs as it relates to the turnover at the property, to keep the companys multifamily property operating and appearing at its best.

The How
You will use your five-plus years of experience in property maintenance (either in a residential or hospitality setting, including at least one year of supervising others) to address work orders and other repair and maintenance issues before they escalate into major problems.

You will utilize your one or more technical certifications to address critical areas, such as HVAC-certified repairs and maintenance, CPO to handle the propertys pools and spas, or other specialized training for electrical or plumbing issues when they arise.

You want to positively impact peoples lives by proactively addressing routine maintenance and the general cleanliness of the property, including resident amenities such as the pool and clubhouse. You are hands-on with the day-to-day maintenance activities, setting the tone and standard for how work gets done.

You lead by example, you manage the Make-Ready board so turnover work stays on schedule and ensure the property grounds are kept up and you step in to assist where needed, including completing your work orders as assigned and helping other technicians with work orders.

You arent afraid to engage in difficult conversations with employees and residents, hearing their concerns and issues and seeking to understand and resolve them. Your attention to detail and project management skills are an asset to the property management team, allowing you to quickly and effectively find cost-effective, high-quality, timely resolutions to repair and maintenance issues affecting the property.

Your friendly and efficient approach is perfect when engaging with residents in their units and about the property. You are committed to creating a safe working environment for the team and a safe living environment for our residents with a safety-first approach to everything you do, which includes utilizing your certifications to handle certain substances and chemicals properly and training the maintenance team in proper safety procedures and protocols.

The Details
You will work full-time Monday through Friday at our location. Since maintenance emergencies can happen at any time, this role does require occasional on-call hours as set by the Property Management team.

While we provide equipment and supplies to complete most work orders, you must maintain your own tool kit to complete work orders. Occasionally, you may need to use either a company-owned vehicle (or your own) to move about the property or to pick up supplies off-site. Therefore, you must have a valid drivers license to be effective in this position.

We offer many benefits to meet your needs, including medical, dental, vision, and basic life insurance options. The company provides auto-enrollment in its 401(k) plan after 60 days of employment. New employees accrue 40 vacation hours in the first year and earn paid sick leave per state requirements*. Eligible employees also receive holiday pay (if working) or paid holidays (if scheduled off) for six holidays each year*.

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*The Company provides at least 40 hours of Paid Sick Leave per year in states with no state mandate. **To be eligible for holiday pay, employees must have completed 90 days of employment and worked the last scheduled day before and the first day after the holiday.

Qualifications

Required Education & Experience

- 4+ years of relevant maintenance experience in property management or hospitality environments

- 1+ year of experience supervising two or more employees

- 1+ years of experience of inventory control, ordering, & procurement.

- High school diploma or GED required

Technical Skills & Certifications

- Technical degree or certification in HVAC, plumbing, electrical, or a related trade preferred

- Experience maintaining and repairing HVAC systems; HVAC certification preferred

- Working knowledge of general building maintenance, including plumbing, electrical, carpentry, painting, and appliance repair

- EPA Type I and II or Universal License required

- CPO certification preferred or ability to obtain, if applicable

Physical Requirements

- An ability to safely use tools and equipment with manual dexterity and stamina, including lifting up to 25 pounds frequently and up to 50 pounds occasionally

- Ability to perform physical tasks such as standing, walking, climbing stairs and ladders, kneeling, crouching, and crawling, and working indoors and outdoors in varying weather conditions

Additional Requirements

- Must maintain a personal tool kit appropriate for completing assigned work

- Valid driver’s license required to operate company-owned or personal vehicles for business purposes

- Occasional off-site travel to pick up supplies

Two Coast Living Commitment to Growth

Two Coast Living prioritizes internal development and believes leadership is built through performance, skill growth, and accountability. Employees who demonstrate Next Role Readiness are actively considered for advancement across the portfolio.

Equal Employment Opportunity

Two Coast Living is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status, including applicants with arrest and conviction records as permitted by law.

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