Head of Self-Service AI

Hapag-LloydGdańsk, PomeraniaOn-siteFull-timeMid level, 2–5 yearsListed 2 weeks ago

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About this role

As part of the AI Hub within the Data Insights & AI Department (DIA), you will lead Hapag-Lloyd's Self-Service AI strategy & team. You will turn recurring employee needs and developments in the AI market into a practical offering of tools and capabilities that colleagues can use independently.

You will line-manage the Citizen AI Product Manager and marina AI Product Manager, setting the self-service AI strategy, fast-tracking promising tools and guiding employee enablement as well as the AI Marketplace.

- 3+ years of experience successfully leading a product, digital enablement or AI team, including coaching and development.
- A record of developing enterprise technology offerings and increasing their adoption.
- Practical understanding of generative AI, assistants and low-code tools, including responsible use.
- Ability to balance user needs, value, delivery capacity, cost and enterprise requirements.
- Strong stakeholder management and communication skills across business and technical teams in a very international environment.
- Experience designing enablement programmes and measuring adoption and benefits.
- Fluency in English; shipping or logistics experience is an advantage.