Head Quality Assurance and Process Control

Responsibilities:

- Developing safe working environment in line with statutory regulations
- Overseeing inspection and quality assurance of incoming raw materials, in-process checks, and finished products.
- Establish robust QA/QC systems for castables, shaped refractories, gunning/shotcrete, and insulation products.
- Drive process discipline in mixing, curing, drying, and firing of shaped refractories
- Ensuring timely evaluation and qualification of new raw materials through lab trials and industrial validation.
- Supervising calibration, maintenance, and validation of laboratory equipment to ensure reliability of results.
- Conducting testing and analysis of R&D samples, pilot batches, and customer trial samples.
- Reduction in quality complaints of products through root cause analysis and corrective/preventive actions.
- Customization of products / cost savings exercises for products
- Coordinating with cross-functional teams (production, procurement, R&D, Sales, site teams) to resolve quality issues of raw materials and finished products
- Training and mentoring QA/QC teams to upgrade technical knowledge and ensure skill development.
- Implementing ISO, BIS, ASTM, DIN, EN, API standards and ensuring compliance in product testing and certification.
- Conducting vendor audits, quality evaluation, and qualification of raw material suppliers.
- Ensuring traceability, documentation, and audit readiness of ISO 9001, IMS, and Calderys global quality and safety standards.
- Supporting new product development with performance validation and scale-up trials
- Promote sustainability initiatives such as reclaim material utilization without performance loss
- Support Sales with technical justifications, datasheets, and benchmarking against competitors.
- Proven leadership in team handling, mentoring, and capability building

Profile/Competencies :-

Education, background, level of experience

- B.Tech/ M.Tech (Ceramic Technology/Engineering) from a reputed Ceramic Institute.
- Minimum 12 years' experience in a QA & QC role of a reputed Refractory industry.
- Experience in Refractory Monolithic and brick industry will be preferred.
- The incumbent should have -
- Knowledge in Ceramics and Refractories
- Sound knowledge of refractory brick and monolithic manufacturing processes, including raw material evaluation and selection, control of critical process parameters, and final product testing and inspection.