About this role
It's more than a job
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
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The primary responsibility of the Perishables Business Development Manager within Air Logistics is to drive business growth across the assigned geographical scope. The role works closely with Sales to support customer engagement, lead and contribute to product development, and drive pricing and solution development across the Air Logistics portfolio.
## How you create impact
Strategic Business Development
- Fully responsible for country volume & yield growth/retention.
- Customer development, FU Sales & xBU Sales engagement
- Understanding key local market dynamics and react as needed
- Analyze competition and market data to ensure KN understand the key gaps and working with National Air Logistics manager to bridge them and deliver superior solution/service in the geographical coverage area.
- Speak in local industry forums / exhibitions and write press articles
Product Development
- Responsible or support all product rollout within country as per global team direction.
- Pricing responsible or support ensure country team follow global direction, meeting set KPI and rollout the process.
- Responsible for local sustainability topics and support global rollout plans.
Operation & Customer Experience
- Support Customer Care location setup and ensure we follow global process.
- Responisble to monitor country Customer Feedback tool and its feedback with CCL Manager.
- Support escalation and ensure continue to work with CCL /OCC & RCC responsible to improve the overall performance & customer experiences.
## What we would like you to bring
- A minimum of 2 years of experience in perishable air freight or purchasing in shipper, or carrier.
- Experience in business development and sales, especially in bringing in new customers.
- Experience with perishable products such as fruits, vegetables, and flowers is preferred.
- Strong customer relationship and communication skills.
- Commercially driven with the ability to grow business and retain existing customers.
- Passionate about the air logistics and perishables business.
- Thai language is required and intermediate English is preferred.
## What's in it for you
- Miscellaneous benefits such as dental, hospitalization and others
- Annual Wage Supplement (AWS)
- Training and development
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.