About this role

Job ID: 42060
Location: Mumbai : Aurum Q Parc
Position Category: Finance
Position Type: Employee Regular

Billing Administrator – Contract to Invoice

Lloyd’s Register

Location: Navi Mumbai

Model of Work: Office presence required 5 days per week for the first 12 months. (Post the first year, hybrid model 2 days per week to be confirmed)

What we’re looking for

We are looking for a Senior Administrator to join our Service Delivery Support team. In this role, you will be responsible for processing in-service contract set-up, service order set-up and service order closure requests within agreed turnaround times and quality SLA/KPIs. You will work closely with stakeholders across Commercial, Service Delivery and Finance to support accurate and efficient service delivery.

What we offer you

- The opportunity to work for an organization that has a well-defined sense of purpose, is values driven and helps colleagues to develop professionally and personally through our range of people development programmes.

- A full-time permanent role.

The role

- Set up, amend and maintain In-Service contracts in ByD.

- Process Credit Notes in accordance to client contracts, regulations and requests.

- Process invoicing in accordance with client contracts and country requirements.

- Ensure pre billing queries are accurately categorised, up to date, monitored and resolved in a timely manner.

- Ensure client requirements are maintained accurately.

- Build positive working relationships across different departments, including Commercial, Service Delivery, In-Service Finance, FSD, Product Pricing and Management.

What you bring

- Bachelor’s degree or equivalent qualification in Business Administration, Finance, Commerce or a related discipline.

- Relevant experience in administration, service delivery, billing, order management or operational support.

- Good working knowledge of Microsoft Excel, Word and Outlook.

- Experience working in a customer-focused environment and delivering against SLAs, KPIs and deadlines.

- Solid attention to detail, problem-solving skills and the ability to manage accurate data, contracts and transactions.

- Solid communication and stakeholder-management skills, with the ability to collaborate effectively across teams.

- Practical experience of processing invoices and credit notes in an ERP, preferably SAP

- Ability to read and interpret commercial contract terms such as pricing, payment terms and milestones and apply them accurately to billing

- Intermediate excel including pivot tables, lookup and data checking.

Nice to have

- SAP knowledge, in particular Business by Design

- Previous exposure working in a global matrix organization

You are someone who

- Has good planning and process management skills (scopes the length and difficulty of tasks; sets objectives and goals; breaks down work into process steps)

- Shows persistence in the face of obstacles

- Displays a team spirit, particularly in a multicultural environment and ability to work both on their own and as part of a team with colleagues in person and around the world.

- Is focused on customers and committed to delivering high-quality customer service

- Has good command (written and oral) in English language using relevant professional terminology.

#LI-KC1 #LI-Hybrid

About us

We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry’s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day.

Be a part of

Lloyd’s Register is wholly owned by the Lloyd’s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy, Lloyd’s Register colleagues and Lloyd’s Register Foundation work together to fund research, foster industry collaboration and develop action-oriented solutions to make the world a safer place.

Want to apply.

Here at Lloyd’s Register, we care, we share and we do the right thing in every situation. It’s ingrained in our culture and everything we do. We are committed, and continually strive, to lead with our values that empower and enable an inclusive environment conducive to your growth, development and engagement. It doesn’t matter who you are, what you have experienced, how you identify, how old you are, where you are from, what your beliefs are or how your brain or body works – the diversity of our colleagues is fundamental to our futures and the changes we can make together. Our inclusive culture allows us to connect together authentically and to be courageous and bold. We don’t just talk about our differences, we celebrate them!

We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you.

If you don't tick every box in these ads, please don't rule yourself out. We focus on hiring people who share our goal of working together for a safer, sustainable, thriving ocean economy.

We care, we share, we do the right thing.

If you have further questions about this role, please contact us at [email protected] and we will respond to you as soon as possible.

Diversity and Inclusion at Lloyd's Register:

Together we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too.

As a Disability Confident Committed Employer, we have committed to:

- ensure our recruitment process is inclusive and accessible.

- communicating and promoting vacancies offering an interview to disabled people who meet the minimum criteria for the job.

- anticipating and providing reasonable adjustments as required

- supporting any existing employee who acquires a disability or long-term health condition, enabling them to stay in work.

- at least one activity that will make a difference for disabled people.

Find out more about Disability Confident at: www.gov.uk/disability-confident

The Lloyd's Register Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal of enhancing the safety of life and property, at sea, on land and in the air - for the benefit of the public and the environment. ( Group entities ).