System Engineer - Vessels

Communication
Internal Communication:
• Manager - IT Operations and Service Management
• IT Department
• Cyber Security Team
• All Business users
External Communication:
• IT Vendors

Occupational Health & Safety and Environment
Accountability:
Are accountable for their acts and omissions.

Responsibility:
To follow agreed safe systems of work; to follow training and instructions; and to report accidents, incidents and near misses.
Authority:
To stop work if they think the work is unsafe.

Education & Professional Qualification:
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent relevant experience.
• Relevant industry certifications such as Microsoft, Cisco, CompTIA, ITIL, or equivalent are preferred.

Professional Experience:
• Minimum 4 years of relevant experience as an IT/System Engineer, preferably in the maritime or offshore industry.
• Experience managing Windows, cloud, virtualization, networking, and modern workplace environments.
• Hands-on experience with enterprise IT infrastructure, including identity, endpoint, and infrastructure management.
• Experience with VSAT and satellite communication systems; maritime VSAT experience is preferred.
• Experience implementing IT security policies, procedures, and operational standards.

Geographic Experience:
N/A
Computer Skills:
• Cloud Computing: Strong understanding of IaaS, PaaS, and SaaS models, as well as public, private, and hybrid cloud architectures.
• Networking: Strong understanding of TCP/IP, routing, VLANs, LAN/WAN, DNS, DHCP, VPNs, and network security principles.
• Virtualization: Ability to configure and manage virtual machines, virtual networks, storage, and associated virtualization infrastructure.
• Security: Ability to implement and maintain security controls across cloud, on-premises, network, endpoint, and modern workplace environments.
• Automation: Ability to use PowerShell, Python, Ansible, or similar tools to automate infrastructure deployment, configuration, administration, and routine operational tasks.
• Modern Workplace: Experience supporting endpoint management, identity and access management, collaboration platforms, and enterprise Windows environments.

Language Skills:
Business fluent English
Arabic Language is an advantage
Market/Industry/Functional Knowledge:
• Strong knowledge of cloud, Windows, modern workplace, virtualization, and enterprise IT infrastructure.
• Good understanding of networking, cybersecurity, ITIL practices, and relevant compliance requirements.
• Strong understanding of VSAT, RF and satellite communication principles, including link performance and frequency concepts.
• Familiarity with major VSAT platforms and maritime stabilized antenna systems; maritime/offshore experience is an advantage.
• Knowledge of enterprise technologies including Active Directory, Azure AD, DNS, DHCP, GPO, Endpoint Manager, SCCM, Hyper-V, and AVD.
• Familiarity with project management methodologies such as Agile and Waterfall.