About this role
Job Type
Full-time
Description
Join Southwest Florida’s trusted leader in air conditioning, refrigeration, and appliance repair—serving the community for 50+ years. Grande Aire Services is hiring a Customer Service Representative to support our high-volume, fast-paced service team.
What We Offer
- $17–$20/hr. (experience-based)
- 100% Employer-Paid Medical Insurance
- Dental, vision & life insurance
- Paid time off
- 401(k) with company match
- Referral bonuses & employee discounts
What You’ll Do
- Answer high-volume inbound calls
- Convert inquiries into scheduled service appointments
- Set up and maintain customer records in Service Titan
- Coordinate and dispatch appointments
- Promote services and assist across communication channels
- Handle customer concerns with professionalism
- Support basic accounts receivable tasks
What You Bring
- 1+ year of call center or high-volume customer service experience preferred
- Strong communication, organization, and multitasking skills
- A positive, service-driven attitude
- Typing Skills
Location: 3963 Bonita Beach Rd SW, Bonita Springs, FL 34134
Apply now to join a respected, long-standing team and grow your career with us!
Salary Description
$17-$20 hourly